AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Banco Sofisa Tech Stack and Enterprise Applications

Banco Sofisa AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hi Platform Legacy Hi Platform Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Banco Sofisa deployed Hi Platform Chat on its public website. Banco Sofisa implemented Hi Platform Chat, a Chatbots and Conversational AI application, to provide on-site conversational engagement and to support customer service and digital channel workflows. The implementation emphasized a web chat widget and conversational flow orchestration consistent with Chatbots and Conversational AI capabilities, including intent classification, scripted FAQ flows, agent handoff rules, and operational dashboards for conversation monitoring. Configuration work focused on designing flows for common retail banking queries, managing session state for multi-turn dialogs, and exposing reporting to digital operations for ongoing tuning. Deployment scope was limited to the corporate website as the primary digital channel, targeting customer service and online support functions. Governance responsibilities were assigned to customer service and digital teams, with iterative content updates and monitoring processes to maintain response accuracy and regulatory alignment.
Banco Sofisa Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Banco Sofisa eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2019 2019
Banco Sofisa CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2023 2023
Marketing Automation CRM 2021 2021
Tag Management CRM 2019 2019
Banco Sofisa ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
Banco Sofisa TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Risk Management TRM 2023 2023
Banco Sofisa PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Banco Sofisa IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Banco Sofisa

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Banco Sofisa Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Banco Sofisa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Banco Sofisa digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Banco Sofisa Technographics
Banco Sofisa is a Banking and Financial Services organization based in Brazil, with around 1000 employees and annual revenues of $90.0 million.
Banco Sofisa operates a diverse technology stack with applications such as Hi Platform Chat, Microsoft 365 and WooCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Banco Sofisa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Hi Platform, Microsoft and Automattic.
Banco Sofisa recently adopted applications including Zendesk Service in 2023, Dynatrace APM in 2023 and Finastra Vector Risk in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banco Sofisa’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Banco Sofisa’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Banco Sofisa technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.