Bangor University
Gwynedd, North Wales,
Bangor, LL57 2DG,
United Kingdom
Bangor, LL57 2DG,
United Kingdom
44 12 4835-1151
Education
Bangor University Technographics
Bangor University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bangor University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Bangor University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bangor University has purchased the following applications: Unit4 Business World for ERP Financial in 2019, ExLibris Aleph for Library Management in 2018, Tawk.to for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bangor University is running and its propensity to invest more and deepen its relationship with UNIT4 , Barclaycard , Ex Libris, a ProQuest Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bangor University revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bangor University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bangor University Tech Stack and Enterprise Applications
Bangor University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Bangor University implemented Unit4 Business World as its ERP Financial application to centralize core finance transaction processing. The deployment ties the Unit4 Business World application into card spend workflows, with explicit transaction handoffs from Barclaycard Spend Management to the Agresso Finance System.
The functional implementation emphasizes transaction coding, spend capture, and a visible summary level indicator. A green tick is now visible against the right hand side of the transaction line on the summary screen, signaling completed coding within the spend workflow and readiness for upload into the finance ledger. Unit4 Business World records uploaded transactions and enforces post upload transaction state control.
Integrations are explicit, Bangor University uses Barclaycard Spend Management to collect and code card transactions which are then uploaded into the Agresso Finance System. The documented process states once coding has been saved within Barclaycard Spend Management and the transaction has been successfully uploaded into the Agresso Finance System, users are locked out of making any amendments to that transaction within Barclaycard Spend Management, creating a definitive handoff between front end spend capture and the unit4 ledgering process.
Operational coverage focuses on core finance and procurement processing, with the Unit4 Business World ERP Financial configuration shaping user permissions, workflow sequencing, and audit trail behavior for card transactions. The implemented locking and visual indicator consolidate governance controls for coded spend prior to posting.
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Expense Management | ERP |
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2019 | 2019 |
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Bangor University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ex Libris, a ProQuest Company | Legacy | ExLibris Aleph | Library Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Bangor University implemented ExLibris Aleph for Library Management. ExLibris Aleph is used to power the university's library services and is surfaced on the Bangor University website to provide catalog discovery and public search access.
The deployment encompassed core Library Management capabilities typical of Aleph implementations, including cataloguing, circulation, acquisitions, serials control and patron management to support collection lifecycle and access workflows. Configuration work focused on MARC record handling and batch import routines that are standard for enterprise library catalogs, aligning cataloging and acquisitions processes with operational library practice.
The ExLibris Aleph instance is integrated with the university-facing web catalog, making bibliographic discovery available through Bangor University web pages and supporting library staff activities across campus libraries and service points. Operational coverage targets institutional library services, with role-based access and librarian workbenches used for daily catalog maintenance and user services.
Governance for the implementation emphasized library workflow standardization and procedural updates to acquisitions and cataloging, complemented by staff training on Aleph operational modules. The narrative positions Bangor University ExLibris Aleph Library Management as the central system for the university library function and public catalog access.
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Bangor University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Bangor University deployed Tawk.to on its public website. Tawk.to is used as a Chatbots and Conversational AI solution to provide hosted live chat, real time messaging and basic conversational automation for web visitor engagement, and Bangor University Tawk.to Chatbots and Conversational AI supports online enquiry handling and student facing web support functions.
The implementation centers on a client side chat widget embedded across the university web estate, with a cloud hosted Tawk.to backend managing message routing, transcript storage and agent sessions. Configuration focuses on the Chatbots and Conversational AI functional set including web chat widget customization, canned responses, visitor monitoring and chat transcript retention, and administration is handled through the Tawk.to console with agent logins and role based access to support web help desks and enquiry workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Bangor University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Bangor University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Bangor University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Bangor University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Bangor University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bangor University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bangor University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bangor University IT executives and key decision makers. This section highlights Bangor University's latest recorded technology evaluations, including Totara LMS for Learning and Development on 2026-03-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bangor University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bangor University Technographics
Bangor University is a Education organization based in United Kingdom,
with around 2000 employees and annual revenues of $250.0 million.
Bangor University operates a diverse technology stack with applications such as
Unit4 Business World, ExLibris Aleph and Tawk.to,
covering areas like ERP Financial, Library Management and Chatbots and Conversational AI.
Bangor University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, Ex Libris, a ProQuest Company and Tawk.to.
Bangor University recently adopted applications including
Quantcast Measure in 2022, Rocket.chat in 2021 and Algolia Search in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bangor University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bangor University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bangor University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.