Moonee Ponds, 3039, VIC,
Australia
Bank First Australia Technographics
Bank First Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank First Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Bank First Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank First Australia has purchased the following applications: TechnologyOne ERP for ERP Financial in 2023, Frontier Software iChris for Core HR in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank First Australia is running and its propensity to invest more and deepen its relationship with TechnologyOne , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank First Australia revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank First Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank First Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Bank First Australia implemented TechnologyOne ERP. The TechnologyOne ERP deployment is listed on the company website and is classified in the ERP Financial category, serving a 250-employee Australian banking organization focused on centralizing core finance capabilities.
The implementation included core ERP Financial functional modules, specifically general ledger, accounts payable, accounts receivable, fixed assets, cash management and financial reporting, consistent with standard ERP Financial deployments. Configuration emphasis aligned to a structured chart of accounts, period close automation and role-based access control to support routine accounting and treasury workflows.
Operational coverage centered on the corporate finance function across the bank's Australian operations, aligning day-to-day accounting, statutory reporting and internal audit trails. Governance was formalized through centralized master financial data control, standardized month-end close procedures and audit-ready transaction logging to enforce compliance and control.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Bank First Australia deployed Frontier Software iChris as its Core HR solution. The deployment centralized employee master data and established Frontier Software iChris as the authoritative HRIS for the bank's People & Culture function and internal stakeholders in Hawthorn East, Victoria.
Configuration focused on standard Core HR capabilities, including onboarding workflows, HRIS management, employee records, and reporting. The Frontier Software iChris implementation supported health and wellbeing workflows, occupational health and safety coordination, WorkCover and return to work case management, reward and recognition processes, talent attraction intake, employee relations activities, and policy review and maintenance.
Operational ownership rested with the People & Culture team who maintained iChris for day to day HRIS management, extracted people data, and prepared leadership reports. The system supported People & Culture Business Partners in coordinating onboarding, recruitment support, employee relations advisory, and evidence retention for WorkCover and OHS activities for internal and external stakeholders.
Governance emphasized formal workflows for Occupational Health & Safety, WorkCover coordination and return to work processes, together with ongoing HRIS maintenance and scheduled reporting responsibilities. Role based access and People & Culture led policy custodianship were used to manage data accuracy, recordkeeping, and operational control of Frontier Software iChris within Bank First Australia.
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Employee Experience | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Bank First Australia implemented Microsoft 365 as its primary Collaboration platform. The deployment covers the organization of roughly 250 employees and public site references indicate Microsoft 365 is in use on their website, establishing Microsoft 365 as the core Collaboration environment for internal communications and document management.
The Microsoft 365 implementation encompasses standard Collaboration capabilities such as Exchange Online for email, Microsoft Teams for meetings and persistent chat, SharePoint Online and OneDrive for document management, and Office desktop and web applications for productivity. Operational scope focuses on supporting customer service, operations and corporate teams with secure collaboration workflows, while governance is organized around tenant-level administration, role-based access controls and compliance policy enforcement consistent with banking sector expectations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bank First Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bank First Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||