Bank of Ireland
Baggot Plaza 27-33 Upper Baggot St,
Dublin, D04 VX58,
Ireland
Dublin, D04 VX58,
Ireland
353 1 661 5933
Banking and Financial Services
Bank of Ireland Technographics
Bank of Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11386 Bank of Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of Ireland has purchased the following applications: SAP Business Suite for ERP Financial in 2008, Amris Applicant Tracking System for Applicant Tracking System in 2019, Temenos T24 for Core Banking in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of Ireland is running and its propensity to invest more and deepen its relationship with SAP , Sage , EVO Payments or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of Ireland revenues, which have grown to $5.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank of Ireland Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, Bank of Ireland implemented SAP Business Suite as part of an enterprise ERP Financial program. The rollout standardized BusinessObjects XI Release 3.0 as the business intelligence layer alongside SAP ERP and SAP for Banking, consolidating transactional and analytical platforms to support finance and risk reporting.
SAP Business Suite was configured to deliver core ERP Financial capabilities, including financial accounting, consolidated reporting, and performance management, with BusinessObjects XI Release 3.0 providing enterprise-scale reporting, ad hoc analysis, and distribution of information. The deployment emphasized integration of banking-specific processing from SAP for Banking into SAP ERP financial ledgers to produce consistent datasets for corporate reporting and risk oversight.
Governance established BusinessObjects as the corporate BI standard following an extensive solution review, creating a single reporting tier intended to reduce fragmentation and accelerate response to market events. The implementation, announced at SAPPHIRE 2008, aimed to increase transparency across the organization and give executives and line of business managers the insight needed to optimize business performance while minimizing risk.
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ERP Financial | ERP Financial Management |
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2013 | 2014 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Payment Processing | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PIXID | Legacy | Amris Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Bank of Ireland deployed the Amris Applicant Tracking System, an Applicant Tracking System, on its public careers website hosted at boicareers.amris.com. The implementation positions the Amris Applicant Tracking System as the primary candidate-facing intake and application management tool for the bank’s recruiting function. The deployment exposes the vendor-hosted applyForm.php application form to capture candidate data and resumes, providing a consistent web-based application flow for external applicants. Configuration focuses on job posting presentation, structured applicant data capture, resume upload and storage, candidate status tracking, and configurable hiring stages consistent with standard Applicant Tracking System workflows. Integration is implemented via direct embedding on the Bank of Ireland careers site to orchestrate application intake, with the careers site acting as the front-end channel into the Amris application. Operational coverage centers on Talent Acquisition and HR recruiting teams who use the Amris Applicant Tracking System to manage requisitions, progress candidates through hiring stages, and maintain recruitment workflow controls. Governance is exercised through ATS-configured approval and status transition workflows under HR recruitment ownership, ensuring centralized applicant handling and standardized vacancy authorization processes. No additional integrations or outcomes were specified in the source, therefore the narrative concentrates on the Amris Applicant Tracking System deployment, web-based application intake, operational ownership by recruiting and HR, and workflow governance.
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Benefits Administration | HCM |
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2020 | 2020 |
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2013 | 2013 |
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Employee Self Service | HCM |
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2013 | 2013 |
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HR Service Delivery | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2014 | 2015 |
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Workforce Management | HCM |
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2014 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013 Bank of Ireland implemented Temenos T24 as the Core Banking engine within a broader cloud based, end to end replatforming program focused on Mortgages and Commercial Banking. The Temenos T24 deployment sat alongside Microsoft Dynamics CRM and an AS400 proprietary workflow tool, forming a multi-application architecture to support retail lending, commercial lending, and front office servicing.
The implementation emphasized configuration of workflow and customer onboarding capabilities, development of customer facing mobile, tablet and web interfaces, and migration of Excel based pricing and risk models onto the new platform. Functional delivery used BDD user stories and BPMN to capture current state and design lean future state processes, and UML was used to translate complex call centre and branch requirements into an executable workflow solution.
Systems integration work connected the Temenos T24 Core Banking implementation to telephony via GENESYS, CRM via Microsoft Dynamics, and customer websites and portals using XML. The program managed Citrix rollout for phased go lives, incorporated RPA and direct data connections for operational improvements, and coordinated offshore and local development teams to deliver UI/UX enhancements and regulatory MI feeds.
Governance combined a hybrid AGILE and Waterfall framework with sprint planning and backlog management in JIRA, structured SIT and UAT testing, and phased go live planning to reduce business disruption. Delivery oversight included mentoring junior business analysts, managing post delivery backlog items and budgets, and working with policy and business analytics teams to ensure regulatory reporting and management information requirements could be produced from the new architecture.
Explicit outcomes cited in program delivery included digitised documents and rationalised application processes that reduced effort for customers and staff, a workflow redesign that reduced head count and increased productivity and ROI, and execution of implementation and testing plans intended to realise key project benefits while minimising impacts to day to day business.
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Core Banking | ERP Services and Operations |
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2015 | 2015 |
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Debt Collection and Recovery | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2014 | 2015 |
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Data Warehouse | Analytics and BI |
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2013 | 2013 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2014 | 2015 |
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Call Center | CRM |
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2014 | 2015 |
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Call Tracking and Recording | CRM |
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2014 | 2015 |
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CRM | CRM |
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2014 | 2015 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2014 | 2015 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Interactive Voice Response (IVR) | CRM |
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2014 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2016 | 2016 |
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Remote Monitoring and Management | ITSM |
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2014 | 2015 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2013 | 2013 |
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Procurement | Procurement |
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2006 | 2006 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Servers, Storage and Networking | IaaS |
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2010 | 2010 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Bank of Ireland
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bank of Ireland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank of Ireland IT executives and key decision makers. This section highlights Bank of Ireland's latest recorded technology evaluations, including Accenture Alnova for Core Banking on 2025-07-03, IBM Life/400 for Insurance ERP on 2025-01-21, and IBM OpenPages for Governance, Risk and Compliance on 2024-10-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank of Ireland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bank of Ireland Technographics
Bank of Ireland is a Banking and Financial Services organization based in Ireland,
with around 11386 employees and annual revenues of $5.20 billion.
Bank of Ireland operates a diverse technology stack with applications such as
SAP Business Suite, Amris Applicant Tracking System and Temenos T24,
covering areas like ERP Financial, Applicant Tracking System and Core Banking.
Bank of Ireland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, PIXID and Temenos.
Bank of Ireland recently adopted applications including
SAP S/4 HANA in 2022, DocuSign eSignature in 2022 and Benefex OneHub | Benefits in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank of Ireland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank of Ireland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank of Ireland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.