Butterfield Group
65 Front Street,
Hamilton, HM 12,
Bermuda
Hamilton, HM 12,
Bermuda
1 441-295-1111
Banking and Financial Services
Butterfield Group Technographics
Butterfield Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Butterfield Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1261 Butterfield Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Butterfield Group has purchased the following applications: Temenos T24 for Core Banking in 2012, Microsoft SharePoint for Enterprise Content Management in 2017, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Butterfield Group is running and its propensity to invest more and deepen its relationship with Temenos , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Butterfield Group revenues, which have grown to $551.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Butterfield Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Butterfield Group Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Butterfield Group implemented Temenos T24 to advance its European banking strategy. The Temenos T24 deployment established a centralized Core Banking platform for retail and corporate banking operations across Butterfield's European footprint.
The implementation emphasized Core Banking functional modules including customer and account management, deposit processing, loan servicing, payments processing, treasury functions and general ledger posting. Configuration work focused on parameter-driven product definition, real-time posting and account lifecycle controls to support transaction processing and product variability.
Operational coverage included front-office channels, back-office processing, finance and operations teams within Butterfield's European business units. The deployment formalized transaction processing workflows, account maintenance procedures and product factory controls aligned with Core Banking operational practices.
Program governance centered on a centralized implementation program with staged configuration, data conversion, testing and user acceptance phases, and business process alignment for operations and finance. Change control and configuration governance frameworks were applied to manage product configuration and release cadence across markets, with Temenos T24 documented as the core platform supporting Butterfield Group's European banking architecture.
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Core Banking | ERP Services and Operations |
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2026 | 2026 |
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Core Banking | ERP Services and Operations |
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2026 | 2026 |
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Digital Banking | ERP Services and Operations |
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2026 | 2026 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Butterfield Group implemented Microsoft SharePoint as an Enterprise Content Management solution. The implementation is present on their public website and serves as the web content management layer for the bank's online presence.
Microsoft SharePoint was configured to deliver core Enterprise Content Management capabilities including document libraries, version control, metadata-driven classification, search indexing, and web publishing workflows. The Microsoft SharePoint configuration emphasizes structured site collections and publishing pages to manage public-facing content alongside organized repositories intended for internal content collaboration.
Operational scope centers on web content management for corporate communications and marketing, while also providing repository and governance capabilities for internal business areas. Governance was implemented through permission models, content approval workflows, and retention policies to align content handling with financial services control expectations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Butterfield Group deployed Hotjar on its public corporate website. Hotjar is used as a Customer Experience application to instrument user journeys on ButterfieldGroup.com and capture qualitative behavior signals.
The implementation centers on embedding Hotjar tracking to collect session recordings, heatmaps, funnel analysis, and on page feedback polls, providing qualitative analytics for digital and product teams. Configuration emphasized site level tagging, access controls, and data retention settings to support governance of customer experience instrumentation.
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2012 | 2012 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2026 | 2026 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Butterfield Group
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| No data found | ||||||
Apps Being Evaluated by Butterfield Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Butterfield Group IT executives and key decision makers. This section highlights Butterfield Group's latest recorded technology evaluations, including Oracle Flexcube for Core Banking on 2026-01-06 and Fiserv Frontier Reconciliation for Financial Consolidation and Close on 2025-01-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Butterfield Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Butterfield Group Technographics
Butterfield Group is a Banking and Financial Services organization based in Bermuda,
with around 1261 employees and annual revenues of $551.0 million.
Butterfield Group operates a diverse technology stack with applications such as
Temenos T24, Microsoft SharePoint and Hotjar,
covering areas like Core Banking, Enterprise Content Management and Customer Experience.
Butterfield Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, Microsoft and Contentsquare.
Butterfield Group recently adopted applications including
Oracle Flexcube in 2026, Oracle Banking Platform in 2026 and Oracle Banking Digital Experience Cloud Service in 2026,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Butterfield Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Butterfield Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Butterfield Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.