Bankers Bank
7700 Mineral Point Road,
Madison, 53717, WI,
United States
Madison, 53717, WI,
United States
1 608-833-5550
Banking and Financial Services
Bankers Bank Technographics
Bankers Bank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bankers Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Bankers Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bankers Bank has purchased the following applications: Fiserv DNA Bank Platform for Core Banking in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, FreshDesk Customer Support for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bankers Bank is running and its propensity to invest more and deepen its relationship with Fiserv , ICE Mortgage Technology , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bankers Bank revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bankers Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bankers Bank Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Bankers Bank implemented Fiserv DNA Bank Platform as its Core Banking application to support commercial loan operations at its Madison, Wisconsin office and across remote team members. The deployment emphasized core transactional processing for commercial lending, aligning the Core Banking platform with established loan documentation and funding workflows.
The Fiserv DNA Bank Platform was configured to support loan booking and funding workflows, loan account servicing, and maintenance of an electronic loan file repository. Commercial loan processors prepare commercial loan documentation via LaserPro and then record, book, and fund loans in the Fiserv DNA Bank Platform, creating a document to core transaction flow consistent with Core Banking functional patterns.
Integrations explicitly observed in operational practice include LaserPro for loan document generation and exchange of participation loan documents from lead banks. Operational coverage extends to commercial lending functions that gather due diligence materials such as organizational documents, title policies, and appraisals, and to coordination with lenders and clients for delivery of loan documents and settlement funding.
Governance and workflow restructuring focused on loan file stewardship and remote collaboration, maintaining an electronic loan file system and formalized checks for accuracy and policy adherence during booking and funding. The implementation narrative centers on embedding Fiserv DNA Bank Platform into commercial lending operations, linking document assembly, participation loan intake, and core booking processes within a remote work environment.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Bankers Bank deployed Cisco Webex Meetings on its public website, using the Audio Video and Web Conferencing application to provide browser-based conferencing access. Cisco Webex Meetings is implemented as the site-facing conferencing layer, enabling audio, video, screen sharing, host controls, and meeting recording capabilities consistent with Audio Video and Web Conferencing functionality. The implementation surfaces meeting join links and hosted rooms directly on the website to support client interactions and remote staff collaboration.
Deployment architecture is web-embedded and leverages the Cisco Webex Meetings cloud service to deliver real-time media and session management through the bank website, with users joining via browser or native client as supported by the application. Functional workflows include scheduler-driven meeting provisioning, session moderation, participant management, and recording capture, aligning with standard conferencing operations used in banking communications. Operational signals indicate a publicly exposed Cisco Webex Meetings implementation tied to the bank website for both external client-facing access and internal collaboration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024, Bankers Bank implemented FreshDesk Customer Support on their website. Bankers Bank deployed FreshDesk Customer Support as its Customer Support solution to capture web-originated inquiries and centralize support intake. Configuration work focused on standard Customer Support capabilities, including web-based ticket capture, ticket routing, knowledge base publishing, and automation of common workflows to assign ownership and enforce response steps. The FreshDesk Customer Support deployment is positioned to support customer-facing teams through a single support channel exposed on the corporate site. Operational scope is the bank's customer support function, leveraging the website as the primary intake point and consolidating requests into the FreshDesk platform. Governance centered on defining ticket ownership, escalation paths, and service level response processes to standardize handling across teams.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bankers Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bankers Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Bankers Bank Technographics
Bankers Bank is a Banking and Financial Services organization based in United States,
with around 160 employees and annual revenues of $11.0 million.
Bankers Bank operates a diverse technology stack with applications such as
Fiserv DNA Bank Platform, Cisco Webex Meetings and FreshDesk Customer Support,
covering areas like Core Banking, Audio Video and Web Conferencing and Customer Support.
Bankers Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Cisco Systems and Freshworks.
Bankers Bank recently adopted applications including
FreshDesk Customer Support in 2024, Freshservice in 2023 and Fiserv DNA Bank Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bankers Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bankers Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bankers Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.