Banyan Tree
211 Upper Bukit Timah Road,
Singapore, 588182,
Singapore
Singapore, 588182,
Singapore
65 6849 5888
Leisure and Hospitality
Banyan Tree Technographics
Banyan Tree Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Banyan Tree and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Banyan Tree employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banyan Tree has purchased the following applications: Infor SunSystems for ERP Financial in 2003, Orisoft HCM for Core HR in 2014, Oracle OPERA Property 5 Management for Hotel Property Management in 2006 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banyan Tree is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Orisoft Technology Berhad or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banyan Tree revenues, which have grown to $289.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banyan Tree intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Banyan Tree Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2003 | 2003 |
In 2003, Banyan Tree implemented Infor SunSystems as its ERP Financial solution to centralize core finance and accounting functions across its hotel properties. The deployment established Infor SunSystems as the primary financial ledger and reporting platform supporting corporate finance, accounting close processes, and statutory reporting for the hospitality estate.
The Infor SunSystems deployment encompassed standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset management, cash management, and financial reporting configuration. Configuration work emphasized chart of accounts harmonization and period close workflows to align property-level financial postings with centralized corporate reporting.
Operational integration included interfaces and first level support responsibilities tied to property systems, specifically Opera PMS, Check SCM, Sun Financial, FCS, Exchange Interfaces, ORS, and OXI. Support scope covered pre-opening activities for new hotels, ongoing interface management between property systems and Infor SunSystems, and first level assistance to Hotel IT Managers to maintain reconciliations and data flows between property operations and corporate finance.
Program governance included scope development for off-site activities, identification and management of designers, consultants, and contractors, and structured handover protocols for hotel pre-opening teams. Day to day operational responsibilities emphasized incident triage and interface stabilization rather than change ownership, preserving continuity of financial data flows between property platforms and the Infor SunSystems ERP Financial core.
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orisoft Technology Berhad | Legacy | Orisoft HCM | Core HR | HCM | n/a | 2014 | 2014 |
In 2014 Banyan Tree implemented Orisoft HCM to consolidate and manage Core HR functions across its hospitality operations. The Orisoft HCM deployment was positioned to centralize employee master records and standardize HR workflows for a workforce of approximately 8,000 employees.
Orisoft HCM was configured to deliver core HR capabilities typical of the Core HR category, including employee data management, payroll processing, leave and attendance administration, organizational management, and performance management. Configuration work emphasized role based access controls, configurable approval workflows, and built in reporting and statutory compliance features that align with payroll and HR recordkeeping requirements.
The implementation served both corporate human resources and property level HR administration, aligning centralized master data with local HR operations across Banyan Tree sites. Integration partners or specific third party system links were not disclosed in available sources, so the public profile focuses on the internal HRIS footprint delivered by Orisoft HCM.
Governance controls were implemented to standardize hiring onboarding processes, time off approvals, and performance review workflows, with an emphasis on consistent data governance and auditability through the Orisoft HCM platform. The narrative reflects a structured Core HR deployment aimed at unifying employee lifecycle management for Banyan Tree through Orisoft HCM.
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Core HR | HCM |
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2008 | 2009 |
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Payroll | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Property 5 Management | Hotel Property Management | ERP Services and Operations | n/a | 2006 | 2006 |
In 2006, Banyan Tree implemented Oracle OPERA Property 5 Management, deploying a Hotel Property Management application to centralize property operations across its portfolio. The deployment targeted property operations and front office business functions, and included support for pre opening activities at new hotels as well as ongoing off site activity oversight.
Oracle OPERA Property 5 Management was configured to deliver standard Hotel Property Management capabilities including reservations, front desk operations for check in and check out, rate and inventory control, guest profile management, housekeeping workflows, night audit processes, and property level reporting. Configuration emphasized property setup, room type and rate plan definitions, automation of front desk workflows, and interface orchestration for financial posting and distribution.
Integrations supported in the engagement included Exchange Interfaces, ORS and OXI connectivity, Check SCM, Sun Financial and FCS, reflecting a mix of reservation distribution and financial interfaces. Oracle OPERA Property 5 Management functioned as the central transactional system for reservations and guest folios while interfacing to channel and financial systems used across Banyan Tree properties.
Operational governance covered first level support assistance to Hotel IT Managers for Opera PMS and connected interfaces, oversight of scope development, and management of designers, consultants and contractors during pre opening and retrofit activities. Day to day support responsibilities focused on incident triage, interface monitoring, and coordination between property operations and centralized IT to maintain continuity of hotel operations.
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Hotel Property Management | ERP Services and Operations |
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2018 | 2018 |
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Point Of Sale | ERP Services and Operations |
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2018 | 2018 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2009 | 2009 |
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Financial Consolidation and Close | EPM |
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2009 | 2009 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Banyan Tree
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Banyan Tree Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Banyan Tree Technographics
Banyan Tree is a Leisure and Hospitality organization based in Singapore,
with around 8000 employees and annual revenues of $289.0 million.
Banyan Tree operates a diverse technology stack with applications such as
Infor SunSystems, Orisoft HCM and Oracle OPERA Property 5 Management,
covering areas like ERP Financial, Core HR and Hotel Property Management.
Banyan Tree has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Orisoft Technology Berhad and Oracle.
Banyan Tree recently adopted applications including
CXP Lab AI BOT in 2023, Teads Platform in 2023 and LianaMailer in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banyan Tree’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Banyan Tree’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Banyan Tree technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.