New York, 10013, NY,
United States
Barber Surgeons Guild Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Barber Surgeons Guild and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Barber Surgeons Guild employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barber Surgeons Guild has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, CallRail Call Tracking for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barber Surgeons Guild is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , LeadChat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barber Surgeons Guild revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barber Surgeons Guild intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Barber Surgeons Guild implemented LiveChat on its website. LiveChat is deployed as an on-site conversational layer and is categorized under Chatbots and Conversational AI, supporting customer service and direct-to-consumer e-commerce interactions.
Deployment centers on a website-embedded chat widget, with LiveChat configured for real-time messaging, canned responses, visitor monitoring, chat transcripts, multi-agent routing and agent web and mobile consoles. Basic reporting and session tracking are enabled to capture conversation histories and support operational oversight. Configuration choices reflect a lightweight implementation appropriate for a 50-employee consumer packaged goods company.
Integration is limited to the company website, instrumenting storefront and product pages to surface chat for shoppers and support inquiries. Operational coverage targets customer support and sales functions within the United States, with governance framed around scripted response templates, transcript retention and agent shift routing workflows. Rollout is organized through staged web page enablement and agent onboarding workflows.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Barber Surgeons Guild implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Barber Surgeons Guild implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities for internal communication and document workflows across the organization.
The Google Workspace deployment includes core collaboration modules such as Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet, with administration handled through the Google Workspace Admin console for user provisioning, group management, and access controls. The deployment is applied at the company level for a United States based small business of roughly 50 employees, and artifacts associated with Google Workspace are observable on the company website, indicating organization-wide use for email routing and embeddable collaboration elements. Governance is centered on standard Google Workspace administrative controls and category-aligned workflows for communications, document collaboration, and calendar coordination.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021, Barber Surgeons Guild implemented CallRail Call Tracking on its public website. The implementation uses the CallRail Call Tracking service within the Call Tracking and Recording category to instrument inbound phone lead capture and attribute calls to marketing sources. Deployment relied on CallRail's cloud-hosted platform and website-side tracking, leveraging distinct tracking numbers and session-level attribution to connect phone interactions to digital campaigns.
Functional capabilities configured include call attribution, call recording, timestamped call analytics, and reporting to support marketing and customer response workflows. Operational scope centers on marketing and customer service functions, with call events used to inform campaign attribution and inbound contact handling. Governance and operational controls emphasize website-level configuration and tracking number pool management to maintain routing and attribution consistency across channels.
|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||