Barclays India
801/808 Ceejay House, Shivsagar Estate, Dr Annie Besant Road,
Mumbai, 400 018,
India
Mumbai, 400 018,
India
91 11 4655 9040
Banking and Financial Services
Barclays India Technographics
Barclays India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barclays India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 Barclays India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barclays India has purchased the following applications: Fiserv Dovetail for Payment Processing in 2015, Oracle Flexcube for Core Banking in 2015, Adobe Experience Manager for Digital Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barclays India is running and its propensity to invest more and deepen its relationship with Fiserv , Oracle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barclays India revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barclays India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barclays India Tech Stack and Enterprise Applications
Barclays India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2015 | 2015 |
In 2015, Barclays India deployed Fiserv Dovetail as a core component of an enterprise Payment Processing platform supporting corporate and international payment traffic in its Pune operations. The implementation was part of a broader payments estate that included Finastra PAYplus GPP and Oracle FLEXCUBE Direct Banking, and focused on handling FX conversion and high value and mass payment flows.
Fiserv Dovetail was configured to support FX conversion workflows, message transformation and routing, SEPA and SWIFT processing in both ISO20022 and SWIFT MT formats, and configurable FX system contracts for cross currency settlement. The implementation incorporated sanctions transaction screening capabilities using Firco Continuity and CGI HotScan and integrated CRM touchpoints through Salesforce to align payments operations with customer relationship workflows.
Integrations were explicit and operational, including SWIFT connectivity via SWIFT Alliance Access and SWIFT Alliance Gateway, and on boarding of a large German bank onto Barclays FX Alliance Gateway to process its international cross currency payment traffic. Operational coverage spanned the bank wireroom, corporate payments functions, and coordination with Barclays UK CRM teams, enabling end to end processing from customer initiation through FX conversion and SWIFT settlement.
Governance and rollout relied on configurable contract and routing rules within Fiserv Dovetail and a structured onboarding sequence for external bank participants, with system analysis and functional requirement definition performed from January 2015 to June 2016 by Barclays staff in Pune. Change controls emphasized sanction screening integration and FX contract configuration to manage operational risk within the Payment Processing environment.
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Barclays India ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Barclays India deployed Oracle Flexcube in a Core Banking implementation to support corporate and cross border payment processing. The engagement was anchored by a System Analyst based in Pune during January 2015 to June 2016, with work focused on integrating Oracle Flexcube into existing payment and direct banking workflows.
Oracle Flexcube configuration centered on payment processing and FX conversion capabilities, aligning Core Banking transaction flows with enterprise payment platforms such as PAYplus GPP and Finastra Global components mentioned in project artifacts. Functional workstreams included analysis and specification for high value and mass payments support in ISO20022 and SWIFT MT formats, and orchestration with Oracle FLEXCUBE Direct Banking modules for corporate payments.
The implementation integrated sanctions screening and messaging systems explicitly referenced in project notes, including Firco Continuity and CGI HotScan for transaction screening, and SWIFT connectivity through SWIFT Alliance Access and SWIFT SAG for wire room operations. The rollout also mapped CRM touchpoints to Salesforce instances used by Barclays UK, and routed cross currency payment traffic through the FX Alliance Gateway during onboarding of a large German bank.
Governance and operational responsibilities were documented through functional requirement artifacts and onboarding support tasks, with the System Analyst role performing requirement analysis, FX system contract configuration, and integration coordination between Oracle Flexcube, payment platforms, screening engines, SWIFT connectivity, and CRM endpoints. The implementation narrative describes system architecture and integration topology without quantified outcome statements in source materials.
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Barclays India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2018 | 2018 |
In 2018 Barclays India implemented Adobe Experience Manager as the core Digital Asset Management platform for its public website. The deployment placed Adobe Experience Manager into the web content delivery stack to centrally host images, documents, rich media, and versioned assets for online channels.
Adobe Experience Manager was configured to provide a governed asset repository, metadata and taxonomy controls, rendition and version management, and authoring templates aligned to web channel requirements. The implementation emphasizes standard Digital Asset Management capabilities such as centralized ingestion, searchable metadata, asset lifecycle controls, and delivery-ready renditions for responsive pages.
Operational coverage centers on the corporate website and related digital channels, with primary business functions including digital marketing, web operations, and content production using Adobe Experience Manager to publish and refresh site content. Integrations are focused on the front-end website delivery pipeline, enabling asset consumption by public-facing pages and content fragments.
Governance measures implemented include role-based access, editorial approval workflows, and metadata governance to support consistent asset classification and reuse. The narrative reflects a platform-level adoption of Adobe Experience Manager for Digital Asset Management across Barclays India web properties.
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Barclays India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2021 | 2021 |
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Barclays India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2011 | 2011 |
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AML, Fraud and Compliance | TRM |
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2012 | 2012 |
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AML, Fraud and Compliance | TRM |
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2015 | 2015 |
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Barclays India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Barclays India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2013 | 2013 |
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Barclays India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Barclays India
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | IT | |
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Vice President, PRA | VP | IT | |
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Director, Global Head Process Automation | Director | IT | |
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Assistant Vice President - RPA | VP | IT | |
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Assistant Vice President - RPA | VP | IT | |
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Apps Being Evaluated by Barclays India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Barclays India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Barclays India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Barclays India Technographics
Barclays India is a Banking and Financial Services organization based in India,
with around 23000 employees and annual revenues of $800.0 million.
Barclays India operates a diverse technology stack with applications such as
Fiserv Dovetail, Oracle Flexcube and Adobe Experience Manager,
covering areas like Payment Processing, Core Banking and Digital Asset Management.
Barclays India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Oracle and Adobe Systems.
Barclays India recently adopted applications including
Adobe Experience Cloud in 2021, Adobe Audience Manager in 2021 and Adobe Launch in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Barclays India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Barclays India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Barclays India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.