Baxter India
5th Floor, Tower A, Building No 9, DLF Cyber City, DLF Phase - 3,
Gurugram, 122002, Haryana,
India
Gurugram, 122002, Haryana,
India
91 124 4500200
Manufacturing
Baxter India Technographics
Baxter India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baxter India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Baxter India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baxter India has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2016, Workday HCM for Core HR in 2022, Salesforce Commerce Cloud Einstein for Personalization and Product Recommendations in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baxter India is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baxter India revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baxter India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baxter India Tech Stack and Enterprise Applications
Baxter India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Baxter India implemented Oracle JD Edwards EnterpriseOne in ERP Financial. The deployment established Oracle JD Edwards EnterpriseOne as the core ERP Financial application supporting Supply chain and Finance functional areas and is staffed by an offshore JDE functional support team of 20 responsible for EMEA and LATAM business users.
The implementation focused on Supply chain and Finance modules, with configuration and functional support workflows aligned to standard ERP Financial processes such as procure to pay, order to cash and general ledger maintenance. The team automated several previously manual support processes and led ticket categorization and high volume area identification within Oracle JD Edwards EnterpriseOne to streamline incident handling and reduce resolution effort.
Operational integrations were maintained with peripheral applications, the team worked in an integrated manner with Siebel, SFDC and BI systems around JDE, and Remedy served as the ticketing system for incident intake and workflow management. Support coverage was organized for EMEA and LATAM regions, with day to day ticket assignment and SLA driven routing handled through Remedy and JDE functional queues.
Governance and operating model changes included transitioning from a vendor managed support model to a Baxter managed team, restructuring governance to centralize ticket assignment and hold weekly status calls with stakeholders. The adoption of a knowledge error database KEDB and periodic SLA reviews were part of ongoing process governance, and the team participated in future strategy planning with regional stakeholders.
Outcomes explicitly reflected program activities, including head count reduction based on aligning support staffing to actual demand, automation of manual support tasks, creation of a KEDB for frequent issues to reduce turnaround time, and continued operational emphasis on meeting monthly and weekly SLAs for ERP Financial support.
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Baxter India HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, Baxter India implemented Workday HCM to centralize Core HR functions across its India operations supporting approximately 2,600 employees. The Workday HCM deployment focused on establishing a single cloud based source of truth for employee records, payroll interfacing, talent management workflows, and role based security administration.
Workday HCM was configured to include HCM core data model elements alongside Payroll, Performance Management, Recruiting, and Security modules. The implementation emphasized integration and reporting capabilities, leveraging Workday Studio, Enterprise Integration Builder, and Connectors, and making use of Workday Reporting and Advanced Reporting for operational and compliance reporting.
Integration architecture incorporated web services and API patterns using SOAP and REST, combined with database querying and data transformation workflows in Excel, Access, and SQL to support batch and real time exchanges. Integration and reporting design were led with an emphasis on Workday data model alignment and relational database integration to ensure consistent identity, payroll interfacing, and talent data flows.
Governance and delivery expectations reflected the need for Workday integration certification and hands on experience in integration design, with preference for candidates versed in Agile approaches. Operational ownership landed within HR and IT collaboration, with integration and reporting leads accountable for ongoing configuration, security roles, and cross functional data stewardship.
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Payroll | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Baxter India eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud Einstein | Personalization and Product Recommendations | eCommerce | n/a | 2020 | 2020 |
In 2020, Baxter India implemented Salesforce Commerce Cloud Einstein to introduce personalized storefront recommendations across its online catalog. The deployment emphasized the Personalization and Product Recommendations category by configuring Commerce Cloud Einstein recommendation models, storefront personalization rules, and merchandising strategies to support product discovery and catalog conversion workflows. Salesforce Commerce Cloud Einstein was configured to operate at the catalog and session level, using behavioral signals and rule based overrides typical of personalization and product recommendation implementations.
A senior Salesforce developer led requirement gathering, solution design, technical approach, and implementation activities while mentoring the delivery team and establishing configuration and testing practices for model tuning and rule governance. The implementation defined operational coverage for e-commerce, merchandising, and marketing teams to manage content and personalization rules, and it prepared integration touchpoints for catalog and customer profile data to feed recommendation models. Governance focused on role based configuration control and staged rule promotion, aligning merchandising workflows with automated recommendation capabilities.
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Baxter India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Baxter India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Baxter India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL) | PaaS |
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2022 | 2022 |
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Baxter India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2022 | 2022 |
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Baxter India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Baxter India
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager IT- Digital Transformation / Data Analytics | Manager | IT | |
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Director Finance | Director | Finance | |
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IT Manager | Manager | IT | |
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Senior Finance Manager | Manager | Finance | |
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Head of Talent Acquisition | Director | HR | |
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Director HR | Director | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Apps Being Evaluated by Baxter India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baxter India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baxter India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Baxter India Technographics
Baxter India is a Manufacturing organization based in India,
with around 2600 employees and annual revenues of $500.0 million.
Baxter India operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, Workday HCM and Salesforce Commerce Cloud Einstein,
covering areas like ERP Financial, Core HR and Personalization and Product Recommendations.
Baxter India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Salesforce.
Baxter India recently adopted applications including
Workday HCM in 2022, Workday Payroll in 2022 and Workday Performance Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baxter India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baxter India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baxter India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.