Essexville, 48732, MI,
United States
Bay County Medical Care Facility Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bay County Medical Care Facility and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 360 Bay County Medical Care Facility employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bay County Medical Care Facility has purchased the following applications: Sage Intacct for ERP Financial in 2021, ResMed MatrixCare EHR for Electronic Health Record in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bay County Medical Care Facility is running and its propensity to invest more and deepen its relationship with Sage , ResMed , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bay County Medical Care Facility revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bay County Medical Care Facility intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2021 | 2022 |
In 2021 Bay County Medical Care Facility implemented Sage Intacct as its ERP Financial solution to centralize core finance operations for the Essexville, Michigan skilled nursing site. The deployment positioned Sage Intacct as the primary system of record for general ledger, accounts payable, accounts receivable, cash management, and financial reporting functions used by the facility finance and administrative teams.
Configuration work focused on chart of accounts alignment to nursing home billing and fund accounting requirements, role based access controls, and account provisioning workflows. The Network Administrator maintained user accounts in Sage Intacct and administered day to day system access, which supported routine financial close activities and standard financial controls expected in an ERP Financial environment.
Operationally the implementation was executed alongside existing clinical and IT systems managed at the facility. Administrative account management and user lifecycle processes were coordinated across Active Directory and Office365, and MatrixCare was maintained in parallel for resident care and billing workflows. Infrastructure responsibilities included server and switch maintenance, email filtering with FortiMail, and Cisco Webex Calling and phone provisioning that together supported uptime and availability for Sage Intacct users.
Governance and process controls were reinforced through documented IT process documentation, ITIL aligned practices, and HIPAA policy adherence overseen by the facility IT function. These governance measures framed how Sage Intacct access and financial workflows were administered within the Facility, ensuring operational alignment between clinical billing systems and the new ERP Financial implementation.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResMed | Legacy | ResMed MatrixCare EHR | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021 Bay County Medical Care Facility implemented ResMed MatrixCare EHR. ResMed MatrixCare EHR was introduced as the facility Electronic Health Record to manage resident clinical records and to support clinical and administrative workflows across the organization.
The deployment encompassed configuration and ongoing account management, with the facility Network Administrator maintaining user accounts in MatrixCare alongside Active Directory account administration. Configuration work focused on standard Electronic Health Record functional areas including clinical documentation, resident care management, medication administration workflows, and scheduling and admission records, consistent with typical EHR operational modules.
Operational architecture placed ResMed MatrixCare EHR within an on‑site IT estate maintained by the facility, including servers and network switches, end user tablets and BrightSign players, and office telephony via Cisco phones and Cisco Webex Calling. The EHR operated alongside Office365 email and FortiMail filtering, and the facility concurrently managed financial application accounts in Sage Intacct, with MatrixCare running as the primary clinical system within that ecosystem.
Governance and process work accompanied the application rollout, with ITIL standards and practices applied to IT operations, creation and maintenance of IT process documentation, and assistance in maintaining and implementing HIPAA policies. Operational responsibilities included server and printer maintenance, conference room AV support, and ongoing account administration in MatrixCare to sustain clinical access and compliance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Bay County Medical Care Facility implemented Cisco Webex Meetings under the Audio Video and Web Conferencing category. The deployment embedded a WebEx Panel on the Bay County Medical Care Facility website to provide browser-based meeting join flows for internal users and external participants.
Cisco Webex Meetings was configured to deliver core conferencing capabilities consistent with Audio Video and Web Conferencing functionality, including audio and video calls, screen sharing, meeting recording, and participant management. The WebEx Panel integration surfaced both scheduled and ad-hoc meeting access directly from the facility website, reducing the need for client-side installations and simplifying the user join experience.
Operational scope covered facility-wide communications, supporting clinical coordination and administrative meeting workflows across departments. The implementation used a hosted conferencing architecture where the embedded WebEx Panel functioned as the web-facing entry point while Cisco Webex Meetings managed session orchestration and media routing.
Governance and operational control rested with the facility IT team, who configured access provisioning, host controls, and the embedded panel settings. Rollout prioritized web-first access and standardized conferencing behavior by embedding Cisco Webex Meetings into public and internal web pages to ensure consistent meeting access and administration.
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Collaboration | Collaboration |
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2021 | 2022 |
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PBX, VoiP and Phone Systems | Collaboration |
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2021 | 2022 |
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PBX, VoiP and Phone Systems | Collaboration |
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2021 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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