Piscataway, 8854, NJ,
United States
BC Tire Service Inc Technographics
BC Tire Service Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BC Tire Service Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 BC Tire Service Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BC Tire Service Inc has purchased the following applications: ARI TCS TirePower for Retail Management in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018, GoDaddy Webmail for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BC Tire Service Inc is running and its propensity to invest more and deepen its relationship with ARI Network , LivePerson , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BC Tire Service Inc revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BC Tire Service Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BC Tire Service Inc Tech Stack and Enterprise Applications
BC Tire Service Inc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ARI Network | Legacy | ARI TCS TirePower | Retail Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, BC Tire Service Inc implemented ARI TCS TirePower. The deployment of ARI TCS TirePower targeted the company’s United States service operations and retail tire sales, Apps Category .
Staff at the 40-employee automotive shop quickly learned and mastered new computer software, including Tire Power Software and Tire Guru, and operational ownership was embedded with service advisors and technicians. The implementation emphasized configuration of store-level transaction processing, inventory control, point of sale and service order workflows consistent with tire dealer operations, and governance relied on hands-on user adoption and shop-centric procedural alignment.
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BC Tire Service Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, BC Tire Service Inc deployed LivePerson Conversational Cloud to their public website. The LivePerson Conversational Cloud is the customer-facing conversational platform used to provide web chat engagement for customer service and online inquiry handling at the company.
The implementation centers on embedding a LivePerson web chat interface and configuring the vendor console for agent interactions, leveraging capabilities common to Chatbots and Conversational AI such as automated greetings, intent capture, FAQ response flows and human handoff. Configuration work emphasized conversational scripting, session routing to an agent queue, and basic natural language response patterns to support tire service inquiries and appointment requests.
Operational coverage is focused on customer service and front-office sales functions for BC Tire Service Inc, supporting web-originated leads and service scheduling through the website. Governance and process adjustments included establishing agent response protocols, maintaining conversation scripts, and periodic updates to the conversational content to reflect common customer questions and service offerings.
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BC Tire Service Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, BC Tire Service Inc implemented GoDaddy Webmail in the Collaboration category to host and manage corporate email on the bctire.net domain. GoDaddy Webmail is used as the primary email platform for business and customer communications, providing browser based webmail access and vendor hosted mailbox hosting for the company.
The deployment is structured as GoDaddy hosted mailboxes provisioned through the vendor control plane, with standard webmail access and support for common protocols such as SMTP and IMAP to enable desktop and mobile client connectivity. Operational governance focuses on account provisioning and mailbox administration for BC Tire Service Inc staff, with mailbox management and basic password policies applied through the GoDaddy control portal across customer service and administrative functions.
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BC Tire Service Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Web Content Management | Content Management |
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2010 | 2010 |
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BC Tire Service Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
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BC Tire Service Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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BC Tire Service Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at BC Tire Service Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BC Tire Service Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||