New York, 10017, NY,
United States
BCM One Technographics
BCM One Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BCM One and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 BCM One employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BCM One has purchased the following applications: Sage Intacct for ERP Financial in 2022, Hubspot Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BCM One is running and its propensity to invest more and deepen its relationship with Sage , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BCM One revenues, which have grown to $97.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BCM One intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BCM One Tech Stack and Enterprise Applications
BCM One ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, BCM One implemented Sage Intacct as its ERP Financial application. The deployment was targeted at the companys finance and accounting organization within its professional services operations in the United States, aligning the new application name Sage Intacct with corporate financial management needs.
The implementation emphasized core financial management modules typical for ERP Financial systems, including general ledger, accounts payable, accounts receivable, and financial reporting. Sage Intacct was configured to support automated transaction processing, period close orchestration, and consolidated financial visibility across business units, with the full application name Sage Intacct surfaced on BCM Ones website as part of its public technology profile.
Operational coverage centered on corporate finance, billing, and accounting functions, centralizing financial workflows and internal controls. Governance workstreams focused on standardizing accounting procedures and close processes to align operational practice with the ERP Financial deployment and to provide a single system of record for BCM Ones financial operations.
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BCM One AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, BCM One implemented HubSpot Live Chat on its public website. HubSpot Live Chat is deployed as part of BCM One's Chatbots and Conversational AI capability to capture inbound website conversations and route prospects or customers to internal teams. The deployment targets front-end web channels and is positioned to support sales and customer support business functions.
Configuration centered on the HubSpot Live Chat widget, with automated welcome messages, conversational bot flows for pre-qualifying visitors, and embedded contact capture to create or update contact records. Conversations are handled through HubSpot conversation inbox features, using canned responses and chat transcripts to preserve context and hand off to human agents when needed. Operational governance included defining chat ownership and response workflows across sales and support teams on the website.
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BCM One Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, BCM One implemented Microsoft 365 as its cloud Collaboration platform and surfaced Microsoft 365 capabilities on its public website to support corporate communications and client-facing content. The deployment was provisioned as a cloud-hosted Microsoft 365 tenant, centrally administered for the company’s professional services workforce and aligned with corporate productivity needs.
The Microsoft 365 implementation encompassed standard Collaboration modules including Exchange Online for email, SharePoint Online for content and intranet hosting, Microsoft Teams for real-time collaboration, OneDrive for Business for file sync, and Office productivity applications. Administration and governance were structured through the Microsoft 365 admin experience with directory and identity management via Azure Active Directory to enforce access and authentication, while the presence of Microsoft 365 on the BCM One website indicates integration of these collaboration and content capabilities into external-facing resource delivery and communications workflows.
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BCM One CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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BCM One ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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BCM One PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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BCM One IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at BCM One
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BCM One Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-02 | BCM One | Evaluated | CDK Global | CDK Global DMS | Dealership Management | ERP Services and Operations |