Angleton, 77515, TX,
United States
BCOS Office Technologies Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BCOS Office Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 BCOS Office Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BCOS Office Technologies has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2011, ECi e-automate for Field Service Management in 2002, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BCOS Office Technologies is running and its propensity to invest more and deepen its relationship with Intuit , ECi Software Solutions , Datto or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BCOS Office Technologies revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BCOS Office Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECi e-automate | Field Service Management | ERP Services and Operations | n/a | 2002 | 2002 |
In 2002, BCOS Office Technologies implemented ECi e-automate to address disorganized, reactive operations at its Angleton, Texas Xerox and Konica Minolta dealership. ECi e-automate is a Field Service Management application that centralized service, billing, and contract workflows for the 20-person professional services dealer.
The deployment focused on core Field Service Management capabilities, including dispatch automation, automated meter reading requests, accounts receivable and billing automation, and service contract management. ECi e-automate’s contract routines were configured to validate meter readings and generate invoices automatically, moving invoicing from a monthly batch cycle to daily invoice creation and email distribution.
Operational integration extended to the dealership’s sales pipeline, ECi e-automate integrates with the existing sales management software to synchronize prospect and sales data with service and billing records. The system orchestrated field resources by matching available personnel to service requests while the accounting engine ran in the background to send statements, invoices, and meter requests, affecting dispatch, general accounting, and customer care functions.
Governance and workflow restructuring removed manual meter reading calls and reduced labor on billing, receivables, and dispatch. After go-live BCOS reduced headcount dedicated to billing and dispatch from four full-time workers to two, cut manual labor requirements by 50 percent, enabled invoice lookup and email delivery within minutes, and cited a 400 percent increase in business since the system was implemented.
|
|
|
|
|
Professional Services Automation | ERP Services and Operations |
|
2011 | 2011 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
|
|
|
|
Collaboration, Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Print Management | Content Management |
|
2011 | 2011 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||