Murray, 84107, UT,
United States
Bear River Mutual Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bear River Mutual and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Bear River Mutual employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bear River Mutual has purchased the following applications: Duck Creek Claims for Insurance Claims Management in 2018, Zoho SalesIQ for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bear River Mutual is running and its propensity to invest more and deepen its relationship with Duck Creek Technologies , Zoho Corp. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bear River Mutual revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bear River Mutual intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, Bear River Mutual implemented Duck Creek Claims as its Insurance Claims Management platform. The deployment was driven by the company Business Systems Manager, and the project scope explicitly covered claims workstreams alongside policy and billing streams within the Duck Creek solution.
Duck Creek Claims was configured to support core claims lifecycle functions, leveraging standard Insurance Claims Management capabilities such as first notice of loss intake, claims adjudication workflows, reserve and payment tracking, and document management. Configuration and customization work followed formal software development life cycle practices and database design principles noted by the Business Systems Manager, who managed maintenance, deployments, support, and upgrades.
The implementation integrated Duck Creek Claims with the insurer's Duck Creek policy and billing workstreams, aligning claims data flows with policy administration and premium billing operations. Operational coverage included coordination with department managers and executives and deployment activities based in Murray, Utah, supporting claims, policy, and billing business functions across the company.
Governance for the program relied on the Business Systems Manager interfacing with internal and external development teams to prioritize projects, define requirements, and schedule updates and upgrades. The implementation was positioned to support stated objectives to improve internal business processes, reduce the cost of providing insurance, and enhance the overall customer experience, while ongoing maintenance and support remained under the Business Systems Manager's remit.
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2019 |
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Time Tracking and Billing | ERP Services and Operations |
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2018 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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