Becker, 55308, MN,
United States
Becker Furniture World Technographics
Becker Furniture World Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Becker Furniture World and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Becker Furniture World employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Becker Furniture World has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2006, Tawk.to for Chatbots and Conversational AI in 2020, CallRail Call Tracking for Call Tracking and Recording in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Becker Furniture World is running and its propensity to invest more and deepen its relationship with Intuit , Tawk.to , HappyFox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Becker Furniture World revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Becker Furniture World intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Becker Furniture World Tech Stack and Enterprise Applications
Becker Furniture World ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2006 | 2006 |
In 2006, Becker Furniture World implemented Intuit Quickbooks Enterprise as its core ERP Financial system. The deployment centralized the company file and configured Quickbooks Enterprise for multi-user access to support finance and accounting across corporate and retail operations in the United States. The implementation emphasized transactional consolidation and standardized chart of accounts, aligning period close workflows with a single financial reporting repository. The Intuit Quickbooks Enterprise application was positioned to serve as the primary system of record for accounting and financial reporting.
Configuration focused on standard ERP Financial functional capability, including general ledger, accounts payable, accounts receivable, inventory valuation, and reporting configuration consistent with retail accounting needs. Role based access controls, audit trails, fiscal calendar setup, and reconciliation processes were established to support governance and month end control routines. The rollout centered on finance and accounting departments with configuration of financial templates and period locking to enforce consistency in financial close and reporting processes.
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Becker Furniture World AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Becker Furniture World deployed Tawk.to on its public website to provide real time customer engagement. Tawk.to functions as a Chatbots and Conversational AI solution enabling a live chat widget, asynchronous messaging, and visitor monitoring directly in the storefront experience. The deployment targets online customer service and e commerce support, with the chat interface embedded across product and checkout pages. Becker Furniture World uses Tawk.to to route inbound customer messages to its customer service and sales staff through the Tawk.to agent console.
Configuration reflects standard Chatbots and Conversational AI capabilities, including prebuilt canned responses, automated offline messaging forms, visitor presence indicators, and an agent dashboard for session management. Operational governance centers on web channel handling, with customer service workflow adjustments to triage chats and hand off conversational threads between sales and support agents. The implementation is constrained to the company website and web channel, and Tawk.to is the named application providing conversational interface and messaging orchestration for Becker Furniture World.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Becker Furniture World CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2016 | 2016 |
In 2016, Becker Furniture World implemented CallRail Call Tracking as its website-based solution in the Call Tracking and Recording category. The deployment placed CallRail Call Tracking on Becker Furniture World’s public site to capture and attribute inbound phone leads originating from digital channels and onsite traffic sources.
Configuration emphasized standard Call Tracking and Recording capabilities, including dynamic number insertion for channel level attribution, call recording and call analytics to capture caller metadata and session-level context, and rule-based call routing to route leads to store sales teams. Operational coverage is focused on the corporate website and supports marketing and store sales workflows, with governance centered on tracking number management, attribution configuration, and call handling procedures.
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Listing Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Becker Furniture World IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Becker Furniture World CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Becker Furniture World
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP of Operations | VP | Operations | ||||
| IT Manager | Manager | IT | ||||
| EVP/Owner | VP | Finance |
Apps Being Evaluated by Becker Furniture World Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||