Brooklyn, 11249-6003, NY,
United States
Bedford Technographics
Bedford Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bedford and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Bedford employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bedford has purchased the following applications: Springbrook KVS Financial for Government ERP in 2019, Zoom for Audio Video and Web Conferencing in 2021, Drupal CMS for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bedford is running and its propensity to invest more and deepen its relationship with Springbrook Software , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bedford revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bedford intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bedford Tech Stack and Enterprise Applications
Bedford ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook KVS Financial | Government ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Bedford implemented Springbrook KVS Financial and went live with Springbrook KVS Cloud Utility Billing in Bedford, Massachusetts as part of a modernization of local government financial operations. The deployment placed Springbrook KVS Financial into the Government ERP layer supporting municipal billing and revenue accounting.
The implementation explicitly used the KVS Cloud Utility Billing module and the KVS Collections module, with configuration focused on billing cycles, customer account management, and collections orchestration consistent with Government ERP functional workflows. Springbrook KVS Financial was configured to centralize utility revenue streams and to reconcile billing records with municipal financial ledgers.
Springbrook noted improved integration into the KVS Collections module, tightening the handoff from billing to collections and streamlining receivables lifecycle management. Operational coverage targeted the town finance department and the utility billing office in Bedford, Massachusetts, with the cloud delivery model establishing vendor hosted billing and collections processing.
Governance and process alignment emphasized unified billing and collections workflows within municipal finance, embedding Springbrook KVS Financial as the core municipal billing and receivables platform. Post go live signals centered on the enhanced KVS Collections integration as the primary implementation achievement reported by Springbrook.
|
Bedford Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Bedford Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drupal | Legacy | Drupal CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
|
|
|
|
|
Web Content Management | Content Management |
|
2009 | 2009 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2022 | 2022 |
|
|
|
|
|
Web Content Management | Content Management |
|
2022 | 2022 |
|
Bedford CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
Bedford ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2013 | 2013 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2025 | 2025 |
|
Bedford IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2016 | 2016 |
|
Bedford CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Bedford
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bedford Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||