List of Springbrook KVS Financial Customers
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United States
Since 2010, our global team of researchers has been studying Springbrook KVS Financial customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Springbrook KVS Financial for Government ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Springbrook KVS Financial for Government ERP include: Bedford, a United States based Government organisation with 1475 employees and revenues of $177.0 million, Town of Smithtown, NY, a United States based Government organisation with 444 employees and revenues of $133.0 million, Town of Islip, NY, a United States based Government organisation with 745 employees and revenues of $112.0 million, Town of Cortlandt, NY, a United States based Government organisation with 175 employees and revenues of $53.0 million, Village of Valley Stream, NY, a United States based Government organisation with 180 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Springbrook KVS Financial, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Springbrook KVS Financial customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bedford | Government | 1475 | $177M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2019 | n/a |
In 2019, Bedford implemented Springbrook KVS Financial and went live with Springbrook KVS Cloud Utility Billing in Bedford, Massachusetts as part of a modernization of local government financial operations. The deployment placed Springbrook KVS Financial into the Government ERP layer supporting municipal billing and revenue accounting.
The implementation explicitly used the KVS Cloud Utility Billing module and the KVS Collections module, with configuration focused on billing cycles, customer account management, and collections orchestration consistent with Government ERP functional workflows. Springbrook KVS Financial was configured to centralize utility revenue streams and to reconcile billing records with municipal financial ledgers.
Springbrook noted improved integration into the KVS Collections module, tightening the handoff from billing to collections and streamlining receivables lifecycle management. Operational coverage targeted the town finance department and the utility billing office in Bedford, Massachusetts, with the cloud delivery model establishing vendor hosted billing and collections processing.
Governance and process alignment emphasized unified billing and collections workflows within municipal finance, embedding Springbrook KVS Financial as the core municipal billing and receivables platform. Post go live signals centered on the enhanced KVS Collections integration as the primary implementation achievement reported by Springbrook.
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City of Cohoes, NY | Government | 130 | $34M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2010 | n/a |
In 2010 City of Cohoes, NY deployed Springbrook KVS Financial to centralize municipal finance operations. The Springbrook KVS Financial deployment served as the Government ERP for the Treasurer's office and related municipal financial workflows, supporting tax and revenue collection, receipting, procurement tracking, and budget preparation across city departments.
Implementation focused on configuring Springbrook KVS Financial revenue and tax collection capabilities to handle City, County, School and Water/Sewer taxes alongside general receipt processing for miscellaneous municipal revenue. Configuration work emphasized receipting workflows, parking violations collections, and procurement advertisement and tracking to align with existing municipal procedures for bid publishing and public work compliance.
Operational coverage included the Treasurer and Purchasing Agent functions, the Parking Violations Bureau, and close coordination with the Mayor, Comptroller, Department Heads and Common Council on annual budget cycles. The Treasurer used KVS alongside RPS tax collection software during this period, and procurement workflows incorporated public bid channels such as Bidnet and NYS Contract Reporter as part of the purchasing lifecycle.
Governance and process changes aligned with municipal oversight responsibilities, including supervision of a Deputy Treasurer and Senior Account Clerk, participation on the Board of Managers, compliance with NYS Department of Labor regulations for public work contracts, and comparative pricing controls for municipal purchases. Oversight of the Parking Violations Bureau during this timeframe is documented as resulting in a 200% increase in collections over two years, and the Springbrook KVS Financial implementation supported these centralized revenue and budget preparation functions.
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City of Jamestown, NY | Government | 175 | $35M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2023 | n/a |
In 2023, the City of Jamestown, NY approved and signed a contract for Springbrook KVS Financial. Springbrook KVS Financial is being adopted to centralize core financial management and payroll workflows for the municipal finance department, with implementation estimated for the following year because the source describes the contract stage rather than a go-live.
The procurement is categorized as Government ERP and targets standard municipal capabilities including general ledger, accounts payable, payroll processing, and financial reporting, reflecting typical Government ERP functional modules. Deployment planning emphasizes configuration of financial and payroll modules and municipal governance approvals, with a phased implementation implied by the contract timeline, and operational coverage focused on the city finance function; the vendor named is Springbrook Software.
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Hudson | Government | 190 | $23M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2023 | n/a |
In 2023 Hudson implemented Springbrook KVS Financial as a finance system upgrade for municipal operations in Hudson, New York. The deployment positioned Springbrook KVS Financial within the Government ERP category, delivering a centralized financial platform for the village government and municipal accounting functions.
Springbrook KVS Financial was configured to support core governmental finance capabilities including general ledger, accounts payable, accounts receivable, and utility billing workflows, consistent with Government ERP functionality. Configuration emphasized fund accounting structures, chart of accounts mapping, transaction-level audit trails, and automation of routine posting and batch invoicing processes to align with municipal reporting requirements.
The implementation included an explicit integration with CivicPay to handle online payment processing and to synchronize payment and billing records between citizen-facing payments and the municipal financial ledger. Operational coverage targeted finance, billing, and treasury workflows across village administration, enabling consolidated transaction flows and reconciled receipts.
Governance was structured under municipal finance ownership with role-based access controls and updated approval and reconciliation procedures. The rollout was coordinated with council documentation and resolutions, and training focused on new accounting and billing workflows for finance staff and clerks.
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Town of Camillus, NY | Government | 80 | $30M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2014 | n/a |
In 2014, the Town of Camillus, NY implemented Springbrook KVS Financial as its Government ERP to centralize municipal finance functions and address historical accounting irregularities from 2009 and 2010. Town of Camillus, NY Springbrook KVS Financial Government ERP supports the municipality's core finance operations including general ledger reconciliation, payroll compliance, fixed asset management, budgeting, and routine financial reporting.
The Springbrook KVS Financial deployment focused on configuring general ledger reconciliation workflows to rectify 2009 and 2010 transactions and to reconcile all funds' general ledger accounts. Functional modules and capabilities implemented include payroll tax return processing and amendment workflows, a fixed asset system to create and maintain capital asset records, budgeting tools aligned to New York State 2 percent cap requirements, and monthly managerial financial reporting for the finance committee.
Operational coverage emphasized finance department ownership, coordination with the Town's independent auditors for preparation of audited financial statements, and statutory filings such as the New York State annual update document AUD. System-level controls and approval workflows were established for review and approval of all expenditure vouchers, reconciliation and maintenance of debt transactions, receivables, and reserves, and ongoing maintenance to improve KVS system efficiency and governmental accounting compliance.
Governance and process changes included restructuring internal controls, instituting recurring reconciliation cycles within Springbrook KVS Financial, and defining responsibilities for filing amended and subsequent payroll tax returns. Workstreams were organized to support auditor readiness and audit preparation, while system configuration emphasized audit trail, control points, and managerial reporting cadence to the finance committee.
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Government | 175 | $53M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2023 | n/a |
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Government | 745 | $112M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2020 | n/a |
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Government | 111 | $11M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2011 | n/a |
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Government | 180 | $22M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2011 | n/a |
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Government | 120 | $40M | United States | Springbrook Software | Springbrook KVS Financial | Government ERP | 2017 | n/a |
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