Beijing, 102206,
China
Beijing Roborock Technology Technographics
Beijing Roborock Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Beijing Roborock Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 904 Beijing Roborock Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Beijing Roborock Technology has purchased the following applications: Slack Connect for Collaboration in 2022, Shopify for eCommerce in 2021, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Beijing Roborock Technology is running and its propensity to invest more and deepen its relationship with Salesforce , Shopify , USPS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Beijing Roborock Technology revenues, which have grown to $916.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Beijing Roborock Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Beijing Roborock Technology Tech Stack and Enterprise Applications
Beijing Roborock Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Beijing Roborock Technology implemented Slack Connect as part of its Collaboration tooling. The deployment uses Slack Connect from Salesforce and is exposed on Roborock's public website, indicating a public-facing Slack presence for external messaging and channel invitations.
The Slack Connect implementation supports real-time messaging workflows and externally federated channels aligned with Collaboration functional concepts such as channels, direct messaging, and guest access. The website exposure suggests operational use for customer engagement and product support workflows, and the configuration implies governance controls around channel invitations and guest permissions. Beijing Roborock Technology Slack Connect Collaboration use is therefore positioned to unify external and internal communication touchpoints originating from the company website.
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Beijing Roborock Technology eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Beijing Roborock Technology implemented Shopify for eCommerce on its public website. The deployment uses Shopify as the primary hosted commerce platform to manage the online storefront, product catalog, checkout, and order capture, directly supporting the company’s online sales and customer-facing merchandising functions.
Operational scope centers on web channel storefront management, catalog and SKU administration, pricing and promotion workflows, and order lifecycle handling, with Shopify’s SaaS hosting and administrative console used to operate merchandising and fulfillment handoffs. The implementation aligns eCommerce operations with marketing and customer service processes, consolidating online commerce control into a single platform.
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eCommerce | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Beijing Roborock Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 Beijing Roborock Technology implemented Hotjar on their website. The deployment is categorized under Customer Experience, with the Hotjar application used to instrument customer facing web pages to capture behavioral analytics and qualitative feedback.
Implementation relied on client side JavaScript instrumentation embedded across product, support and marketing pages, enabling Hotjar capabilities such as heatmaps, session recordings, conversion funnels, on page surveys and feedback widgets. Collected signals are consumed by UX, digital product and marketing teams and are incorporated into existing web analytics workflows and governance processes for privacy and data retention, supporting iterative site and content optimization.
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Beijing Roborock Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Beijing Roborock Technology
Apps Being Evaluated by Beijing Roborock Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||