Belmond
Shackleton House, 4 Battle Bridge Lane,,
London, SE1 2HP,
United Kingdom
London, SE1 2HP,
United Kingdom
44 84 5077 2222
Leisure and Hospitality
Belmond Technographics
Belmond Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Belmond and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Belmond employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Belmond has purchased the following applications: Infor SunSystems for ERP Financial in 2012, In-House ATS for Applicant Tracking System in 2010, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Belmond is running and its propensity to invest more and deepen its relationship with Infor , SAP , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Belmond revenues, which have grown to $576.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Belmond intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Belmond Tech Stack and Enterprise Applications
Belmond ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012, Belmond implemented Infor SunSystems as its ERP Financial solution for finance and accounting functions. The deployment centralized core financial control across corporate and property finance teams within the leisure and hospitality business, positioning Infor SunSystems to manage multi-entity accounting requirements and currency handling.
Configuration work focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, currency management, and consolidated financial reporting. The implementation emphasized chart of accounts rationalization, automated reconciliation workflows, tighter month-end close controls, and standardized financial reporting templates using Infor SunSystems capabilities.
Operational rollout prioritized finance staff proficiency, with role expectations highlighting strong spreadsheet skills and familiarity with SUN and other accounting packages such as Sage, reflecting the job requirements noted in hiring profiles. Governance centered on centralized process ownership, role-based access controls, and standardized month-end workflows to align accounting practice across Belmond's finance function.
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Expense Management | ERP |
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2015 | 2015 |
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Belmond HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2010 | 2010 |
In 2010, Belmond implemented an In-House ATS as an Applicant Tracking System. The In-House ATS is embedded on Belmond's public careers website and captures candidate applications through the careers portal at https://careers.belmond.com/apply.html?shortcode=24321CC9DD, providing the primary application intake layer for recruitment.
The In-House ATS is configured to support core Applicant Tracking System capabilities, including job requisition posting and management, candidate application intake and parsing, candidate status tracking, interview scheduling, and offer management. Configuration focuses on workflow orchestration for requisition approvals and candidate progression, with administrative interfaces for HR and recruiting users.
Deployment is web-hosted and integrated into Belmond's careers site, enabling direct submission and form handling on the company domain. Operational coverage centers on Talent Acquisition and HR functions, with the In-House ATS acting as the system of record for open roles and candidate pipelines.
Governance is maintained through HR-managed workflows and role-based administrative controls, standardizing requisition approval processes and candidate lifecycle statuses. The In-House ATS underscores in-house ownership of recruitment data and configuration, and is positioned as a core component of Belmond's recruitment infrastructure.
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Belmond Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 Belmond implemented Cisco Webex Meetings on its public website, deploying Cisco Webex Meetings as the company wide Audio Video and Web Conferencing solution to support live video sessions initiated from web pages. The implementation emphasizes web embedded meeting interfaces and browser based join workflows, leveraging core Audio Video and Web Conferencing capabilities such as real time video and audio, screen sharing, recording, and online meeting scheduling to support guest engagement and internal collaboration.
The deployment architecture centers on site integrated meeting controls that allow visitors and staff to initiate and join sessions directly from Belmond web properties, aligning meeting hosting and participant management with web session flows. Functional modules implemented reflect standard audio video conferencing workflows, including meeting creation, participant admission and in session media controls, with operational focus on digital guest engagement and corporate communications managed through the website.
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Collaboration | Collaboration |
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2018 | 2018 |
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Belmond CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Belmond ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Belmond TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Belmond IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Belmond CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Belmond
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Corporate Finance & Investor Relations | VP | Finance | |
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CFO | CXO | Finance | |
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EVP - Chief Operating Officer | CXO | Finance | |
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Head of IT | Director | IT | |
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Group Financial Controller | Director | Finance | |
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Travel Centre Manager | Manager | Operations | |
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Vice-President, Accounting & Control | VP | Finance | |
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Financial Controller, Corporate Office | Director | Finance | |
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Regional Financial Controller | Director | Finance | |
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Regional Financial Controller, Trains & Cruises | Director | Finance | |
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SVP, Head of Global Operations | VP | Operations | |
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Vice President IT | VP | IT | |
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Apps Being Evaluated by Belmond Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Belmond IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Belmond digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Belmond Technographics
Belmond is a Leisure and Hospitality organization based in United Kingdom,
with around 6000 employees and annual revenues of $576.0 million.
Belmond operates a diverse technology stack with applications such as
Infor SunSystems, In-House ATS and Cisco Webex Meetings,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
Belmond has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, In-House Applications and Cisco Systems.
Belmond recently adopted applications including
Survicate Customer Experience and Survey Software in 2021, Salesforce Marketing Cloud in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Belmond’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Belmond’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Belmond technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.