Manchester, M12 6FZ,
United Kingdom
Bench Technographics
Bench Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bench and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 631 Bench employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bench has purchased the following applications: Google Pay for Payment Processing in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Shopify for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bench is running and its propensity to invest more and deepen its relationship with Google , Apple , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bench revenues, which have grown to $79.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bench intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bench Tech Stack and Enterprise Applications
Bench ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Bench implemented Google Pay on its website as part of its Payment Processing capability. The deployment embeds the Google Pay web API into the site checkout to surface tokenized mobile wallet and contactless card payment methods for both desktop and mobile customers, capturing Google Pay payment tokens at authorization time. The implementation centers on client-side payment flows and server-side token exchange to hand off authorization payloads to the merchant payment infrastructure.
Operational scope is limited to Bench's public ecommerce checkout on the United Kingdom website, affecting ecommerce, payments, order management, and finance teams responsible for authorization and settlement workflows. Governance and process changes include updating checkout validation, support procedures for Google Pay transactions, and payment acceptance rules that reference Google Pay token handling and associated compliance controls.
|
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
Bench Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Bench implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is a cloud hosted Google Workspace implementation tied to Bench's corporate domain and surfaced on the company website, providing enterprise email and productivity tooling for the 631 employees of the United Kingdom based distribution business.
Google Workspace (Formerly Google G-Suite) provisioning emphasizes core Collaboration modules including Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar and Google Meet, enabling document collaboration, scheduled meetings and shared storage. Administration is centrally managed through the Google Workspace admin console for user provisioning, access controls and policy enforcement, supporting organization wide collaboration workflows across operations, sales and finance functions and aligning with standard SaaS tenancy and centralized governance patterns for collaboration deployments.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Bench eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Bench implemented Shopify as its eCommerce platform on the company website. Bench deployed Shopify to operate the online storefront and manage web-based sales workflows for its distribution business.
Shopify serves as the primary storefront and store administration layer, providing product catalog and merchandising controls, shopping cart and checkout flows, order capture and order management functionality consistent with eCommerce platforms. Operational coverage centers on the public website and the internal Shopify administration consoles, supporting commercial, marketing and customer service functions, with governance routed through Shopify admin and site content workflows to centralize product updates and promotional cadence.
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2022 | 2022 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2020 | 2020 |
|
Bench CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
Bench IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Cloud Storage | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Bench
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bench Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||