Benefit Cosmetics
595 Market St 30th Floor,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-781-8153
Consumer Packaged Goods
Benefit Cosmetics Technographics
Benefit Cosmetics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benefit Cosmetics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Benefit Cosmetics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benefit Cosmetics has purchased the following applications: Sterling Background Check for BackGround Screening in 2020, Clientela CRM for Retail Management in 2015, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benefit Cosmetics is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , ADP , Elucidat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benefit Cosmetics revenues, which have grown to $633.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benefit Cosmetics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benefit Cosmetics Tech Stack and Enterprise Applications
Benefit Cosmetics HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020, Benefit Cosmetics implemented Sterling Background Check from Sterling Talent Solutions as its BackGround Screening solution for Benefit Cosmetics Americas. The deployment was positioned within the companys HR technology program to support Talent Acquisition and HR operations across the Americas.
Sterling Background Check was configured to manage candidate screening workflows, automated notification flows, and results reporting, with HRIS staff accountable for application configuration, design, testing, and troubleshooting. Functional configuration work included screening package setup, orchestration of screening triggers tied to hiring events, and development of notifications and reporting templates to support hiring and compliance processes.
The system was integrated into the existing HR landscape, explicitly interfacing with ADP, Taleo Recruiting, SuccessFactors, and Empyrean to support HR and payroll system integration and candidate lifecycle handoffs. Operational coverage included HR, Payroll, Talent Acquisition, and IT teams servicing Benefit Cosmetics Americas.
Governance was centralized under an HRIS Specialist who owned end-user troubleshooting, issue remediation, escalation management, user procedures, training documentation, system testing, and ongoing monitoring of recurring issues to identify process gaps and efficiency opportunities. Change control and workflow updates were coordinated through documented testing cycles and cross-functional HR and IT stakeholder engagement.
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Core HR | HCM |
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2011 | 2017 |
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Learning and Development | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Benefit Cosmetics ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clientela | Legacy | Clientela CRM | Retail Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Benefit Cosmetics implemented Clientela CRM as a Retail Management solution to convert an online scheduling engine into an in-store customer relationship platform. The deployment positioned the Clientela CRM to bridge consumer appointment booking with store-level service workflows, enabling online bookings to feed associate interactions and appointment management in physical retail settings.
Configuration focused on appointment scheduling, consolidated customer profiles, session history and store associate workflow management, reflecting core Retail Management functional patterns. The Clientela CRM implementation also included in-store clienteling features and targeted communication capabilities to support booking, service notes and post-visit follow up.
Operational ownership landed with retail operations and store teams, prompting changes to appointment handling and associate-led CRM workflows during rollout to in-store teams. Clientela is cited by Benefit Cosmetics as a responsive partner with a clear understanding of business needs, and the engagement resulted in a tool described as a powerful in-store CRM.
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Benefit Cosmetics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Benefit Cosmetics deployed Adobe Connect for Audio Video and Web Conferencing on its public website to support customer-facing virtual events, product demonstrations, and live engagement sessions. The implementation established Adobe Connect as the site-embedded conferencing application used to publish scheduled webinars and on-demand recordings to external audiences.
Adobe Connect was configured to run as embedded meeting rooms and webinar pages, using category-aligned capabilities including persistent virtual rooms, webinar templates, session recording and on-demand playback, screen sharing, file pods, polling, and attendee registration workflows. The full application name Adobe Connect is used to orchestrate branded meeting experiences and to centralize content management for recorded sessions accessible from the corporate site.
Operational ownership aligned with marketing and customer engagement teams to manage scheduling, host permissions, content publishing, and attendee registration processes. Governance emphasized standardized event templates, role based host and producer permissions, and recording retention and moderation workflows to support consistent external engagement and internal content reuse.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Benefit Cosmetics Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Benefit Cosmetics eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Benefit Cosmetics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Benefit Cosmetics ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Benefit Cosmetics PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Benefit Cosmetics TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Benefit Cosmetics PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Benefit Cosmetics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Benefit Cosmetics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Benefit Cosmetics
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Global Human Resources | VP | HR | |
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Senior Manager, Human Resources | Manager | HR | |
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Senior Director, Human Resources, Americas | Director | HR | |
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HR Generalist | CXO | HR | |
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VP of Information Technology | VP | IT | |
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Systems Director, Global IT | Director | IT | |
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Senior Director, Global Business Systems | Director | IT | |
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System Security Manager | Manager | IT | |
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Chief People Officer | CXO | HR | |
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Director, Talent Acquisition | Director | HR | |
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Head of Human Resources | Director | HR | |
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Human Resources Business Partner | Manager | HR | |
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Apps Being Evaluated by Benefit Cosmetics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Benefit Cosmetics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Benefit Cosmetics digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Benefit Cosmetics Technographics
Benefit Cosmetics is a Consumer Packaged Goods organization based in United States,
with around 5000 employees and annual revenues of $633.0 million.
Benefit Cosmetics operates a diverse technology stack with applications such as
Sterling Background Check, Clientela CRM and Adobe Connect,
covering areas like BackGround Screening, Retail Management and Audio Video and Web Conferencing.
Benefit Cosmetics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Clientela and Adobe Systems.
Benefit Cosmetics recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Benefit Cosmetics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Benefit Cosmetics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Benefit Cosmetics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.