Dallas, 75251, TX,
United States
BenefitMall Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BenefitMall and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 BenefitMall employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BenefitMall has purchased the following applications: Cisco Webex for Recruiting for Recruiting in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BenefitMall is running and its propensity to invest more and deepen its relationship with Cisco Systems , eSkill , Scorebuddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BenefitMall revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BenefitMall intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex for Recruiting | Recruiting | HCM | n/a | 2018 | 2018 |
BenefitMall implemented Cisco Webex for Recruiting in 2018 to strengthen its Recruiting technology stack. Cisco Webex for Recruiting from Cisco Systems was deployed to support talent acquisition and interview orchestration across the hiring lifecycle.
Deployment centered on a cloud-hosted Webex configuration that provided virtual interview rooms, candidate-facing meeting links, and support for multi-party interview panels. The implementation emphasized interview scheduling and real-time collaboration features typical of Recruiting applications, including secure video sessions and shared interviewer notes. Cisco Webex for Recruiting was configured to generate interview links and session controls aligned with recruiter and hiring manager workflows.
The implementation integrated with Workday Recruiting on BenefitMall's public career site to surface Webex meeting links and embed interview scheduling into candidate events. Integration focused on passing interview events and calendar invitations between Workday Recruiting and Webex to centralize interview orchestration within the Recruiting workflow. Operational coverage targeted recruitment and human resources teams across BenefitMall's United States operations.
Governance established standardized interview scheduling ownership between recruiters and hiring managers and role-based access to session recordings and meeting controls to maintain consistency and compliance. Configuration choices prioritized aligning Cisco Webex for Recruiting with existing Workday Recruiting processes while preserving Workday as the applicant tracking and job posting system.
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Talent Assessment | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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