Engelberg, 6391,
Switzerland
Bergbahnen Engelberg-Trubsee-Titlis Technographics
Bergbahnen Engelberg-Trubsee-Titlis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bergbahnen Engelberg-Trubsee-Titlis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 Bergbahnen Engelberg-Trubsee-Titlis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bergbahnen Engelberg-Trubsee-Titlis has purchased the following applications: SABRE Synxis Guest Connect for Reservation and Booking Management in 2020, Zendesk Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bergbahnen Engelberg-Trubsee-Titlis is running and its propensity to invest more and deepen its relationship with SABRE , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bergbahnen Engelberg-Trubsee-Titlis revenues, which have grown to $26.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bergbahnen Engelberg-Trubsee-Titlis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bergbahnen Engelberg-Trubsee-Titlis Tech Stack and Enterprise Applications
Bergbahnen Engelberg-Trubsee-Titlis ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Bergbahnen Engelberg-Trubsee-Titlis implemented SABRE Synxis Guest Connect as its online booking engine. Bergbahnen Engelberg-Trubsee-Titlis uses SABRE Synxis Guest Connect for Reservation and Booking Management to capture guest reservations and manage web-based booking flows on its public site.
The deployment is centered on the company website where the SABRE Synxis Guest Connect booking module is embedded to handle real-time availability checks, rate and inventory control, and booking confirmation workflows. Functional coverage includes front-office booking capture, guest data collection, and web checkout orchestration consistent with Reservation and Booking Management platform capabilities.
Operational scope is focused on guest-facing channels and e-commerce operations within the companys Switzerland operations, aligning booking capture with on-site reservation desks and marketing channels. Governance was configured to centralize reservation records and standardize booking workflows across sales touchpoints, preserving the application as the canonical source for reservation state.
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Bergbahnen Engelberg-Trubsee-Titlis AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Bergbahnen Engelberg-Trubsee-Titlis deployed Zendesk Chat on its public website. Zendesk Chat is implemented as part of the Chatbots and Conversational AI category to provide real-time guest engagement and web-based customer service for the Swiss leisure and hospitality operator.
The implementation centers on an embedded web chat widget, configured to capture visitor context, present canned responses, and route sessions to customer service agents in line with standard Chatbots and Conversational AI capabilities. Chat transcripts are retained for follow up and internal recordkeeping, and governance is expressed through defined agent workflows and message templates to ensure consistent front-line guest support and booking inquiry handling.
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Bergbahnen Engelberg-Trubsee-Titlis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Bergbahnen Engelberg-Trubsee-Titlis implemented Microsoft 365 to provide Collaboration capabilities across its organization. The deployment is visible in website-facing workflows, with Microsoft 365 services surfaced on the company website to support content publishing and customer-facing communications, and the platform also supports internal workplace productivity for an employee base of approximately 240 staff in the leisure and hospitality business.
Configuration emphasized core Collaboration functionality such as cloud email, document collaboration, intranet-style content publishing and shared calendaring, while tenant-level administration and centralized identity and access controls govern user accounts and content permissions. Integrations focus on web content delivery and internal collaboration tooling, and operational ownership and governance were oriented toward marketing, guest services and administrative teams responsible for content management and access policy enforcement.
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Bergbahnen Engelberg-Trubsee-Titlis eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Information Management | eCommerce |
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2015 | 2015 |
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Bergbahnen Engelberg-Trubsee-Titlis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Bergbahnen Engelberg-Trubsee-Titlis
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bergbahnen Engelberg-Trubsee-Titlis Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-20 | Bergbahnen Engelberg-Trubsee-Titlis | Evaluated | Axess | Axess Smart Reservation | Reservation and Booking Management | ERP Services and Operations |