Berkeley, 94703, CA,
United States
Berkeley Food & Housing Project Technographics
Berkeley Food & Housing Project Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Berkeley Food & Housing Project and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Berkeley Food & Housing Project employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Berkeley Food & Housing Project has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Microsoft 365 for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Berkeley Food & Housing Project is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Berkeley Food & Housing Project revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Berkeley Food & Housing Project intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Berkeley Food & Housing Project Tech Stack and Enterprise Applications
Berkeley Food & Housing Project ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Berkeley Food & Housing Project implemented Intuit Quickbooks Enterprise as an ERP Financial solution to centralize its accounting operations. The deployment focused on core financial capabilities typical of ERP Financial systems, including general ledger configuration, accounts payable and receivable processes, bank reconciliation, and structured financial reporting tailored to nonprofit accounting needs.
The implementation was scoped to the finance and accounting function for the 60 employee nonprofit, with configuration work that emphasized chart of accounts design, transaction workflows and month end close procedures. Staff proficiency with Microsoft Excel and QuickBooks Accounting software supported spreadsheet based reporting, data import and export between Intuit Quickbooks Enterprise and Excel, and accelerated user adoption of the Intuit Quickbooks Enterprise environment.
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Berkeley Food & Housing Project Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Berkeley Food & Housing Project implemented Microsoft 365. The nonprofit adopted Microsoft 365 as its primary Collaboration platform to support administrative, fundraising, volunteer coordination, and program staff workflows. The implementation aligns with a 60-person organizational footprint and centralizes email and document collaboration for core business functions.
Deployment reflects a cloud-hosted Microsoft 365 tenant model, with standard Collaboration modules such as Exchange Online for mail, SharePoint Online for intranet and document libraries, Microsoft Teams for team communication, and OneDrive for personal file storage, consistent with typical small nonprofit architecture. The public website at https://www.bfhp.org/ surfaces Microsoft 365 assets or services externally, indicating published content or hosted documents originate from the Microsoft 365 environment. Administration is managed at the tenant level, with role-based user accounts and basic governance practices to control access across program, development, and administrative teams.
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Berkeley Food & Housing Project CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Berkeley Food & Housing Project implemented FreshDesk Customer Support, embedding the Freshdesk web widget and support portal on their website to centralize client-facing inquiries. The deployment positioned FreshDesk Customer Support as the primary intake channel for client questions and service requests, aligning the Customer Support application with core client services workflows.
FreshDesk Customer Support was configured to use standard Customer Support capabilities, including ticketing and webform intake, a knowledge base for self-service content, email channel consolidation, canned responses, and automation for basic routing and prioritization. Configuration emphasized ticket lifecycle management and agent-facing views to support triage, categorization, and standardized response templates consistent with nonprofit service operations.
Operational coverage focused on front-line client services and administrative staff who manage intake and follow-up, with the website-embedded portal serving as the public interface. Governance centered on centralized request intake, defined triage and assignment processes, and structured ticket ownership to create an auditable service workflow and consistent case handoff across teams.
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Marketing Automation | CRM |
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2020 | 2020 |
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Berkeley Food & Housing Project IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Berkeley Food & Housing Project
Apps Being Evaluated by Berkeley Food & Housing Project Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||