Berliner Wasserbetriebe
Berliner Wasserbetriebe Technographics
Berliner Wasserbetriebe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Berliner Wasserbetriebe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4800 Berliner Wasserbetriebe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Berliner Wasserbetriebe has purchased the following applications: Serrala FinanceSuite for AP Automation in 2011, SAP S/4HANA Utilities for Utilities ERP in 1999, LANA Process Mining Platform for Process Mining in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Berliner Wasserbetriebe is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Appian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Berliner Wasserbetriebe revenues, which have grown to $1.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Berliner Wasserbetriebe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Berliner Wasserbetriebe Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, Berliner Wasserbetriebe implemented Serrala FinanceSuite as an AP Automation solution to modernize accounts payable and bank processing within its corporate finance function. The Serrala FinanceSuite deployment targeted the utilities provider's central finance organization and supporting controlling and treasury activities, aligning AP Automation with corporate accounting workflows.
The implementation centered on configuring functional modules identified as FI, CO, and IM, mapped to accounting, controlling, and investment management processes respectively. The deployment also activated Serrala capabilities Autobank and Autoavis to automate bank statement processing and payment advice workflows, enabling greater straight-through processing for supplier payments and bank reconciliation.
Operational coverage emphasized finance, treasury, and controlling teams at Berliner Wasserbetriebe, with governance adjusted to centralize invoice validation and payment authorization in line with AP Automation practices. Rollout and configuration focused on integration with existing financial ledgers and accounts workflows, and instrumented standard AP Automation controls such as invoice capture, vendor payment orchestration, and bank file handling as part of the Serrala FinanceSuite implementation.
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ERP Financial | ERP Financial Management |
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2007 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4HANA Utilities | Utilities ERP | ERP Services and Operations | n/a | 1999 | 1999 |
In 1999 Berliner Wasserbetriebe implemented SAP S/4HANA Utilities as its Utilities ERP. The deployment established a centralized transactional backbone to manage customer accounts, billing cycles, and operational workflows across the utility organization, aligning application operations with business process needs.
Configuration and modules implemented emphasized industry-aligned Utilities ERP capabilities, including meter to cash billing orchestration, device and asset management, contract and billing account management, and work order support for operational teams. SAP S/4HANA Utilities was configured to run on an SAP HANA class database architecture and operated alongside middleware and SAP ERP related services to enable integrated processing and data flows.
Platform and deployment architecture reflected enterprise server and database administration requirements listed by the utility, including IBM Power servers, DB2 databases, UNIX AIX system administration and PowerVM virtualization. Integrations spanned middleware layers and database systems, with operational focus on patch management, system monitoring, datensicherung in hochverfügbarkeit topologies, and cluster based notfallszenarien.
Governance and operational maintenance included creation of detailed documentation and concepts for cluster solutions and disaster recovery, systematic entstörung of SAP ERP and SAP HANA components, and project leadership for medium and large initiatives that engaged external firms. Day to day operations centralized server and database administration, capacity optimization, and application level support across Berliner Wasserbetriebe IT and business functions.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appian | Legacy | LANA Process Mining Platform | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Berliner Wasserbetriebe implemented the LANA Process Mining Platform to establish Process Mining capabilities within its operational environment. The LANA Process Mining Platform was deployed to centralize process analytics and to create process transparency for internal procedures, aligning with the Process Mining category and supporting Finance and Process Controlling functions.
The implementation emphasized discovery and visualization capabilities, enabling process mapping, conformance analysis, and operational monitoring consistent with Process Mining functional workflows. LANA aggregated and normalized data from a wide variety of data sources to surface event-level insights, allowing teams to visualize, understand and control internal processes in a targeted manner.
Operational coverage began in finance and process controlling where the platform generated dashboards and investigation workflows for routine process reviews, and the organization moved to daily use of extracted insights to track and manage performance. Governance changes centered on establishing process visibility, routine analytics consumption, and role-based access to process views so that process owners could act on identified deviations and inefficiencies.
Berliner Wasserbetriebe’s deployment of the LANA Process Mining Platform provided a structured analytics layer for Process Mining that made previously hidden data visible and operationalized process transparency within finance and related internal process domains.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Operating System (OS) | PaaS |
|
1999 | 1999 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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1999 | 1999 |
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IT Decision Makers and Key Stakeholders at Berliner Wasserbetriebe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Berliner Wasserbetriebe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Berliner Wasserbetriebe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Berliner Wasserbetriebe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Berliner Wasserbetriebe Technographics
Berliner Wasserbetriebe is a Utilities organization based in Germany,
with around 4800 employees and annual revenues of $1.36 billion.
Berliner Wasserbetriebe operates a diverse technology stack with applications such as
Serrala FinanceSuite, SAP S/4HANA Utilities and LANA Process Mining Platform,
covering areas like AP Automation, Utilities ERP and Process Mining.
Berliner Wasserbetriebe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, SAP and Appian.
Berliner Wasserbetriebe recently adopted applications including
LANA Process Mining Platform in 2019, Adobe Experience Cloud in 2018 and Coveo Qubit CommerceAI in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Berliner Wasserbetriebe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Berliner Wasserbetriebe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Berliner Wasserbetriebe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.