Vancouver, V5Y 1L3, BC,
Canada
Best Buy Canada Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Best Buy Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Best Buy Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Best Buy Canada has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, HRsoft COMPview for Compensation Management in 2013, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Best Buy Canada is running and its propensity to invest more and deepen its relationship with Oracle , HRsoft , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Best Buy Canada revenues, which have grown to $3.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Best Buy Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HRsoft | Legacy | HRsoft COMPview | Compensation Management | HCM | n/a | 2013 | 2013 |
In 2013 Best Buy Canada implemented HRsoft COMPview as its enterprise Compensation Management platform to centralize salary planning and compensation governance for its approximately 12,000 employees in Canada. The deployment targeted HR and Total Rewards functions, positioning HRsoft COMPview as the system of record for merit cycles, bonus allocation workflows, and pay band management.
Configuration emphasized standard Compensation Management capabilities, including salary planning workbooks, merit and bonus cycle configuration, manager approval workflows, calibration and rating distribution controls, and role based access for compensation analysts and people managers. The HRsoft COMPview implementation included reporting and export capabilities aligned to payroll and HR operations, and configuration of automation for cyclical compensation events and exception handling.
The environment integrated HRsoft COMPview with the ecosystem of HR and talent tools listed in program documentation, including PeopleSoft for employee master data and HR record synchronization, eQuest and LinkedIn Recruiter for candidate and offer context during compensation decision cycles, and Sterling Backcheck for pre hire verification references feeding candidate status. Collaboration and program governance used tools such as JIRA and Kanban Board for change tracking, Confluence for documentation, and Slack, Outlook, Skype for Business, and HipChat for stakeholder communications.
Governance was structured around formal approval flows and documented change requests, with HR operations owning system configuration and People Managers participating in calibrated compensation reviews. Rollout and ongoing administration were supported by the HR team using HRsoft COMPview alongside operational tooling, aligning compensation administration, approvals, and audit trails under a centralized Compensation Management framework.
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Core HR | HCM |
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2010 | 2010 |
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Employee Engagement | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
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Point Of Sale | ERP Services and Operations |
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2020 | 2020 |
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Retail Management | ERP Services and Operations |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Product Information Management | eCommerce |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Warehouse Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty, Trade Promotion Management | CRM |
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2003 | 2004 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2003 | 2003 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Hardware Asset Management (HAM), IT Asset Management (ITAM) | IT Asset Management |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2008 | 2008 |
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