Best Buy

7601 Penn Avenue South,
Richfield, 55423, MN,
United States

https://www.bestbuy.com/

1 612-291-1000

Retail

85000

$43.5B

Best Buy Technographics

Best Buy Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Best Buy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85000 Best Buy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Best Buy has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2017, Act-On ABM Platform for Account Based Marketing in 2020, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Best Buy is running and its propensity to invest more and deepen its relationship with Workday , Act-On Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Best Buy revenues, which have grown to $43.45 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Best Buy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Best Buy Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Workday	Legacy	Workday Absence Management	Absence and Leave Management	HCM	n/a	2017	2018
Subscribe	Subscribe	Subscribe	Applicant Tracking System	HCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Compensation Management	HCM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2020	2022
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	HR Service Delivery	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Talent Sourcing	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Video Interviewing	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2015	2016

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Act-On Software	Legacy	Act-On ABM Platform	Account Based Marketing	CRM	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Customer Loyalty, Trade Promotion Management	CRM	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2017	2017

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Microsoft	Legacy	Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting)	Analytics and BI	Analytics and BI	n/a	2016	2018
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2016	2016

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	AP Automation	ERP Financial Management	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2008	2008
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2015	2016
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Financial Consolidation and Close	ERP Financial Management	Subscribe	2018	2019

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Data Warehouse Appliance	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Next Generation Firewall	IaaS	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Threat Modeling	IaaS	Subscribe	2011	2012

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2020	2020

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2018	2018

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2017	2017

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Cognitive Computing	AI-Powered Application	Subscribe	2019	2019

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Contract Lifecycle Management	Procurement	Subscribe	2010	2011
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	1998	1998
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Sourcing	Procurement	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Sourcing	Procurement	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	1998	1998
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2010	2010

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Demand Forecasting and Planning	SCM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Order Management	SCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2009	2009
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Transportation Management	SCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2015	2016

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	Personalization and Product Recommendations	eCommerce	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Product Information Management	eCommerce	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Shipping Management	eCommerce	Subscribe	2020	2020

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Enterprise Asset Management	ERP Services and Operations	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2004	2005

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2013	2013

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2016	2016

Professional Services

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Professional Services	Professional Services	Subscribe	2006	2006

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2021	2021

IT Decision Makers and Key Stakeholders at Best Buy

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Director - Market and Business Intelligence	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Manager, Market and Business Intelligence	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP, IT Operations	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	CIO & SVP Information Technology	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Manager, Travel Operations, Expense Reimbursement and Card Services	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director - Finance Shared Services	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Finance Director â€“ U.S. Retail	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director - Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Finance and Operations	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Infrastructure Services	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Associate Director of Digital Engineering - Recommendations & Data Products	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	CTO & SVP Global eCommerce	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Associate Manager of Analytics and Data Visualization	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director, Supply Chain Management	Director	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Procurement: Strategic Sourcing, Lifecycle Management & Governance	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	VP of Procurement	VP	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	VP of Supply Chain Management	VP	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	Director of Procurement Operaations	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President and Chief Accounting Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President Finance	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Indirect Tax	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President - IT	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Innovation & Field Operations	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior Market Manager, Field Services	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director-Field Profit Protection, Operations and Services	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Director of Data Operations	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Associate Director, Data & Analytics Portfolio Planning & Cloud Transformation Enablement	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director of Customer Analytics	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Category Insights & Analytics	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Director, Digital & Technology Transformation - Portfolio & Program Management	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director Talent Acquisition	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Manager Talent Acquisition	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Recruiter - eCommerce Talent Acquisition	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director Talent Acquisition	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Executive Recruiter	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President â€“ Finance, Tax, Treasury & Internal Audit	VP	Treasury	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Tax Planning, Compliance and Accounting	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Tax Director	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Digital, Analytics and Technology Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director Information Technology System	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Data Analytics Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director, Finance Systems Strategy, Administration, and Governance	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Finance â€“ Financial Services, Loyalty, Membership and Fin Systems Strategy & Admin	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director of Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	IT Director	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Sr Manager Sales & Operations	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Sales Operations Manager	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Sales Operations Manager	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Director, Customer Experience Measurement	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director of Customer Experience	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director IT - Enterprise CRM	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Manager, Loyalty Operations	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Director Loyalty Operations and Project Management	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager - Loyalty & Membership Strategy	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Customer Relationships and Customer Loyalty Program myBestBuy Rewards	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Global Chief Information Security Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Head of Enterprise Privacy & Data Protection	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director Digital & Technology Security Compliance	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Associate Director, Application Security & Security Architecture	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director, Enterprise Privacy	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Executive VP, General Counsel and Chief Risk Officer	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Legal	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior VP & Deputy General Counsel	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Legal	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator/Developer	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator/ Business Analyst	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Developer/Administrator	Manager	Marketing	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by Best Buy Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Best Buy Technographics

HCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

CRM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Analytics and BI

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Financial Management

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

IaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ITSM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

PaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Collaboration

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

AI-Powered Application

Vendor

Old Product

New Product

Category

Market

VAR/SI