Best Buy

7601 Penn Ave S,
Richfield, 55423, MN,
United States

https://www.bestbuy.com/

1 612 291-1000

Retail

Best Buy Technographics

Best Buy Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Best Buy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85000 Best Buy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Best Buy has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2017, Act-On ABM Platform for Account Based Marketing in 2020, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Best Buy is running and its propensity to invest more and deepen its relationship with Workday , Act-On Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Best Buy revenues, which have grown to $41.53 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Best Buy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Best Buy Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Workday	Legacy	Workday Absence Management	Absence and Leave Management	HCM	n/a	2017	2018
Subscribe	Subscribe	Subscribe	Applicant Tracking System	HCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Compensation Management	HCM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2020	2022
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	HR Service Delivery	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Talent Sourcing	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Video Interviewing	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2015	2016

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Act-On Software	Legacy	Act-On ABM Platform	Account Based Marketing	CRM	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Engagement, Customer Loyalty	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Customer Loyalty, Trade Promotion Management	CRM	Subscribe	2003	2004
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2017	2017

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Microsoft	Legacy	Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting)	Analytics and BI	Analytics and BI	n/a	2016	2018
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2016	2016

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	AP Automation	ERP Financial Management	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2008	2008
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2015	2016
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2013	2013

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Archive as a Service (AaaS)	IaaS	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Data Warehouse Appliance	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2014	2014

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2020	2020

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2001	2001
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2016	2016

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2017	2017

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Cognitive Computing	AI-Powered Application	Subscribe	2019	2019

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Construction Bidding	ERP Services and Operations	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Enterprise Asset Management	ERP Services and Operations	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2004	2005

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Contract Lifecycle Management	Procurement	Subscribe	2010	2011
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	1998	1998
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Sourcing	Procurement	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Sourcing	Procurement	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	1998	1998
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2010	2010

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Demand Forecasting and Planning	SCM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Order Management	SCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2009	2009
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Transportation Management	SCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2015	2016

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Intelligent Document Processing	Content Management	Subscribe	2018	2018

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2025	2025
Subscribe	Subscribe	Subscribe	Personalization and Product Recommendations	eCommerce	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Product Information Management	eCommerce	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Shipping Management	eCommerce	Subscribe	2020	2020

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Financial Consolidation and Close	EPM	Subscribe	2018	2019

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Next Generation Firewall	CyberSecurity	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Threat Modeling	CyberSecurity	Subscribe	2011	2012

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2016	2016

Professional Services

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Professional Services	Professional Services	Subscribe	2006	2006

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2021	2021

Physical Security

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Video Surveillance System	Physical Security	Subscribe	2008	2008

IT Decision Makers and Key Stakeholders at Best Buy

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Best Buy Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Best Buy Technographics

Best Buy is a Retail organization based in United States, with around 85000 employees and annual revenues of $41.53 billion.

Best Buy operates a diverse technology stack with applications such as Workday Absence Management, Act-On ABM Platform and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting), covering areas like Absence and Leave Management, Account Based Marketing and Analytics and BI.

Best Buy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Workday, Act-On Software and Microsoft.

Best Buy recently adopted applications including Mirakl Marketplace Platform in 2025, NovelVox Call Center & Contact Center Software in 2023 and Archon Data Store in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Best Buy’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Best Buy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Best Buy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Best Buy Technographics

HCM

Vendor

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Category

Market

VAR/SI

When

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CRM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Analytics and BI

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Financial Management

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

IaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ITSM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

PaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Collaboration

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

AI-Powered Application

Vendor

Old Product

New Product

Category

Market

VAR/SI