Vernon Hills, 60061, IL,
United States
Best Dedicated Solutions Technographics
Best Dedicated Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Best Dedicated Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Best Dedicated Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Best Dedicated Solutions has purchased the following applications: Microsoft 365 for Collaboration in 2017, Revenova TMS for Transportation Management in 2017, Salesforce Marketing Cloud for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Best Dedicated Solutions is running and its propensity to invest more and deepen its relationship with Microsoft , Revenova , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Best Dedicated Solutions revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Best Dedicated Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Best Dedicated Solutions Tech Stack and Enterprise Applications
Best Dedicated Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Best Dedicated Solutions implemented Microsoft 365 as a cloud-based Collaboration platform to support corporate communications and document workflows for its 300-employee transportation operation. The company is using Microsoft 365 on their website as part of its public facing presence and tenant provisioning, establishing the application name Microsoft 365 and the Apps Category Collaboration in parallel with internal rollout activity.
The deployment emphasizes standard Microsoft 365 Collaboration capabilities, including corporate email and calendaring, team communication and meetings, document libraries and intranet content, and user-level file sync and sharing. Microsoft 365 was configured to provide Office productivity applications, centralized document repositories, and persistent team channels to support cross-functional coordination between operations and office staff.
Operational coverage spans customer service, sales administration, route planning support, and finance teams, with Microsoft 365 surfaced via the company website for contact and content access. The implementation includes tenant-level administration, role based user provisioning, and configured collaboration spaces for departmental and project work, aligning Collaboration tools with business function workflows.
Governance focused on centralized administration policies for account management and document lifecycle, with procedural controls for access and information classification applied through the Microsoft 365 tenant. Rollout was organized around department onboarding and site level collaboration spaces, with IT administering user access and content organization under a unified Collaboration governance model.
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Best Dedicated Solutions SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Revenova | Legacy | Revenova TMS | Transportation Management | SCM | n/a | 2017 | 2017 |
In 2017, Best Dedicated Solutions deployed Revenova TMS to provide Transportation Management capabilities across Sales, Trailer Management, and Claims functions at the company, which operates in the transportation sector with approximately 300 employees. The implementation centered on the Revenova TMS application as the operational platform for department-specific workflows and transaction handling.
Revenova TMS was configured with custom-built functionality for the Sales department, Trailer Management, and the Claims Department, reflecting targeted module development rather than an out-of-the-box footprint. User administration activities included creating user profiles, assigning program access and permission settings, and controlling access groups, which supported role-based access patterns and operational segregation of duties.
The implementation included technical integration work driven by IT project management, with explicit handling of EDI and API connection requests and various automation tasks inside the TMS environment. Integration activity focused on connecting transactional feeds and automating TMS workflows, with the Revenova TMS platform serving as the central system of record for transportation events and claims routing.
Governance and process changes accompanied the technical rollout, led by the Director of Continuous Improvement who developed and deployed standard operating procedures across departments, maintained new hire orientation and retraining programs, and acted as liaison to map existing processes and recommend improvements. Day-to-day operational ownership combined system administration, vendor management for IT and facilities suppliers, and ongoing user support to sustain Revenova TMS operations within Best Dedicated Solutions.
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Best Dedicated Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Best Dedicated Solutions implemented Salesforce Marketing Cloud. The implementation places Salesforce Marketing Cloud into the company's Marketing Automation stack and is instrumented on their website to capture web engagement signals and drive outbound campaigns. The deployment targets marketing and customer engagement functions within the Transportation firm.
Configuration emphasized core Marketing Automation capabilities including email campaign orchestration, journey orchestration, audience segmentation, web tracking and personalization workflows, with Salesforce Marketing Cloud used to centralize campaign assets and automate lifecycle messaging. Integrations center on website event capture and tracking to feed segmentation and campaign triggers, and governance was established through campaign approval workflows, subscription preference management and role based access controls for marketing data.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Best Dedicated Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Best Dedicated Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Best Dedicated Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Best Dedicated Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Best Dedicated Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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