Phoenix, 85012, AZ,
United States
BestIT.com Technographics
BestIT.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BestIT.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 BestIT.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BestIT.com has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Adobe Connect for Audio Video and Web Conferencing in 2018, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BestIT.com is running and its propensity to invest more and deepen its relationship with Intuit , Adobe Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BestIT.com revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BestIT.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BestIT.com Tech Stack and Enterprise Applications
BestIT.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011 BestIT.com implemented Intuit Quickbooks Enterprise to centralize its accounting and inventory workflows. The deployment delivered ERP Financial capabilities to support the companys core finance function, including general ledger, accounts payable, accounts receivable, inventory valuation, and financial reporting.
The implementation used a multiuser server-hosted architecture with desktop clients to enable concurrent access across finance, purchasing, and store operations. Intuit Quickbooks Enterprise was configured with a redesigned chart of accounts, item and inventory lists aligned to retail SKUs, role-based permissions for segregation of duties, and transaction automation for recurring invoices and scheduled reporting. Configuration work emphasized financial period close controls, accounts reconciliation routines, and inventory costing methods consistent with retail operations.
Governance centered on standardized workflows for order to cash and procure to pay, phased user training for finance and store teams, and documented procedures for monthly close and audit trails. Operational scope covered corporate finance, purchasing, and store-level inventory management, with server backup and access controls implemented to support ongoing operations and compliance.
|
BestIT.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, BestIT.com deployed Adobe Connect on its public website to deliver web-based meetings and customer-facing webinars. BestIT.com implemented Adobe Connect as its Audio Video and Web Conferencing solution to centralize live events, session registration, and on-demand playback.
The Adobe Connect implementation used embedded meeting rooms and the Adobe Connect console to configure persistent rooms, screen sharing, multi-stream audio, session recording, and breakout pods for small-group interaction. Configuration emphasized web-native access and content publishing so recorded sessions could be surfaced directly from the website.
Operational scope included marketing-driven customer webinars and internal collaboration across sales and product teams, with scheduling and moderation workflows managed through the Adobe Connect administration UI. Governance focused on centralized access controls and content publishing policies, positioning Adobe Connect to support BestIT.com Audio Video and Web Conferencing business functions for external engagement and internal meetings.
|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
BestIT.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, BestIT.com implemented Zendesk Service for Customer Support on their website. BestIT.com uses Zendesk Service as the primary Customer Support application to capture web-based inquiries and centralize ticketing for its retail customer service function.
Configuration emphasized web channel integration with an embedded support widget and standard ticketing workflows, including email ticket ingestion, ticket routing rules and an agent workspace tailored to a small support organization. Operational coverage is focused on the customer service department and external web customers, with governance articulated through standardized triage workflows, priority routing and service level guidelines implemented inside Zendesk Service.
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
BestIT.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
BestIT.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
BestIT.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at BestIT.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| IT Operations and Infrastructure Lead | Manager | IT | ||||
| CEO | CXO | Finance | ||||
| VP, Operations & Technology | VP | IT |
Apps Being Evaluated by BestIT.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||