Mumbai, 400059,
India
Bestseller India Technographics
Bestseller India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bestseller India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Bestseller India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bestseller India has purchased the following applications: Adyen for Payment Processing in 2018, boxx.ai AI for Artificial Intelligence Marketing in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bestseller India is running and its propensity to invest more and deepen its relationship with Adyen , PayPal , boxx.ai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bestseller India revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bestseller India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bestseller India Tech Stack and Enterprise Applications
Bestseller India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Bestseller India deployed Adyen on its website to handle online transactions. Bestseller India implemented Adyen as its Payment Processing platform to support e-commerce checkout, card acceptance, and online payment flows for its India operations.
The implementation leverages Adyen payment capabilities commonly used in Payment Processing, including card authorization, tokenization for card on file and recurring payments, and settlement orchestration. Integration was executed at the checkout layer using Adyen web payment components or API based integration patterns, with server side authorization and settlement endpoints tying into the site payment flow.
Operational coverage is focused on the public e-commerce site and impacts online merchandising, payment operations, finance reconciliation, and customer service for payments. Transaction reporting and settlement feeds from Adyen were consumed to align reconciliation and dispute handling with finance and payment operations workflows.
Governance around card acceptance and PCI exposure was adjusted to accommodate tokenization and centralized payment policies, and the rollout on the website followed staged validation of payment methods and reporting. Adyen remains the named application for Payment Processing in Bestseller India’s online checkout architecture.
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Payment Processing | ERP |
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2025 | 2025 |
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Bestseller India AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| boxx.ai | Legacy | boxx.ai AI | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2024 | 2024 |
In 2024 Bestseller India deployed boxx.ai AI on its customer-facing website for the veromoda.in storefront, marking a focused adoption of Artificial Intelligence Marketing within its digital commerce channel. The implementation positions boxx.ai AI as the primary engine for on-site personalization and customer engagement, tied to e-commerce and digital merchandising objectives across the India market. The deployment emphasizes web-level integration of boxx.ai AI, embedding personalization and recommendation capabilities directly into page templates and content zones on the storefront. Configuration work centered on behavioral segmentation, product recommendations, and content optimization workflows that are typical for an Artificial Intelligence Marketing platform, with models consuming on-site behavioral signals and influencing real-time decisioning and content rendering. Operational governance is organized through centralized marketing and e-commerce teams responsible for campaign rules, creative feeds, and iterative model tuning, while customer experience and merchandising functions coordinate content and catalog inputs. Rollout and change control are managed at the site level for veromoda.in, with measurement and optimization processes integrated into the marketing operations cadence to support ongoing personalization and content testing.
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Bestseller India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 Bestseller India implemented Cisco Webex Meetings, deploying Cisco Webex Meetings to provide web-based conferencing and collaboration directly from its public website. The deployment aligns with the Audio Video and Web Conferencing category and supports browser-based access for both internal users and external partners.
The implementation leveraged core Cisco Webex Meetings capabilities, including scheduled and ad hoc meetings, multi-party audio and video sessions, screen sharing, browser join and meeting recording features consistent with common Audio Video and Web Conferencing workflows. Configuration work focused on embedding join links and meeting access points on site pages, provisioning corporate user accounts for scheduling and moderation, and configuring meeting controls for public facing sessions.
Operational coverage emphasized web-facing meeting access to support marketing, e-commerce merchandising reviews and supplier coordination, positioning Bestseller India Cisco Webex Meetings Audio Video and Web Conferencing to serve business functions such as corporate communications and vendor management. Governance centered on centralized account administration and meeting access controls to manage public sessions hosted through the website.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2018 | 2018 |
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Bestseller India eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2025 | 2025 |
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eCommerce | eCommerce |
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2025 | 2025 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Shopping Cart Management | eCommerce |
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2019 | 2019 |
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Bestseller India SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Bestseller India CRM
Bestseller India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Bestseller India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Bestseller India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Bestseller India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Bestseller India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Bestseller India
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bestseller India Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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