AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Bickford's Group Tech Stack and Enterprise Applications

Bickford's Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Bickford's Group implemented Microsoft 365 for Collaboration. The implementation established a cloud-hosted Microsoft 365 tenant to provide collaboration services to Bickford's Group, a 400 employee Consumer Packaged Goods company based in Australia. The deployment focused on core Microsoft 365 Collaboration capabilities, including Exchange Online for enterprise email and calendaring, SharePoint Online for document management and intranet content, and Microsoft Teams for chat and meetings. Configuration work emphasized tenant-level administration, mailbox provisioning, SharePoint site structure and Teams workspace governance consistent with Microsoft 365 service models. Microsoft 365 references appear on the corporate website, which aligns with a SaaS-oriented architecture where Exchange and SharePoint endpoints are surfaced for corporate communications and web-accessible collaboration resources. Identity and access are expected to be managed via Azure Active Directory as part of the Microsoft 365 stack, enabling single sign-on and role-based access controls across collaboration services. Operational coverage targeted organization-wide business functions including marketing, operations and sales, with governance implemented through the Microsoft 365 admin center and SharePoint policy controls. The Bickford's Group Microsoft 365 Collaboration deployment standardized core collaboration workflows, centralized document lifecycle controls and provided an extensible platform for ongoing collaboration and communication needs.
Collaboration Collaboration 2020 2020
Bickford's Group eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2021 2021
In 2021, Bickford's Group implemented WooCommerce to power its public storefront on bickfords.net. The WooCommerce implementation serves as the company s primary eCommerce platform for online product catalog, shopping cart and checkout workflows. The deployment uses WooCommerce as a WordPress plugin supplied by vendor Automattic, leveraging standard eCommerce modules including product catalog management, shopping cart and checkout orchestration, coupon and pricing configuration, and order management capabilities. Configuration work focused on catalog structure, product attributes, pricing rules and checkout flow to align with retail and direct to consumer selling models. Operationally the WooCommerce platform centralizes online ordering and customer checkout workflows, which brings together marketing, eCommerce operations and fulfillment functions for day to day order processing and customer interactions. The implementation is hosted within Bickford s website environment and is surfaced through the public site where product information and promotions are managed. Governance and process adjustments emphasize catalog publishing, promotional control and order handling procedures, assigning ownership for product content and pricing to the eCommerce and marketing teams. The narrative documents Bickford's Group, 2021, WooCommerce and eCommerce as the structural relationship between the application and business functions.
Bickford's Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EmailOctopus Legacy EmailOctopus Marketing Automation CRM n/a 2020 2020
In 2020, Bickford's Group implemented EmailOctopus as its Marketing Automation solution on its website, embedding email list capture and campaign delivery into its Australian consumer packaged goods digital presence. The deployment targets customer engagement and direct marketing workflows for a mid-market organization of approximately 400 employees, and EmailOctopus is the primary tool for on-site subscriber acquisition and outbound email campaigns. EmailOctopus was configured to support core marketing automation capabilities including subscriber list management, responsive email templates, campaign scheduling, segmentation and basic automated sequences such as welcome and promotional flows. Configuration emphasized list hygiene and consent capture, aligning on-site signups with segmented lists to support targeted promotional campaigns and customer lifecycle messaging. Operational integration centers on the company website, with embedded signup forms and site-driven list capture feeding EmailOctopus lists and campaign workflows. The implementation scope covers marketing and e-commerce functions across Bickford's Group Australian operations, positioning EmailOctopus to handle campaign orchestration, newsletter distribution and audience segmentation for product marketing and customer engagement teams. Governance changes included centralizing email list ownership within the marketing team, establishing a campaign calendar and formalizing content approval and consent management processes. The approach focused on practical workflow restructuring for campaign creation, list segmentation and compliance with opt-in requirements while keeping integration points limited to website-driven capture and EmailOctopus managed sending.
Bickford's Group EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Financial Consolidation and Close EPM 2019 2019
Bickford's Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2016 2016
Bickford's Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Bickford's Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Bickford's Group

First Name Last Name Title Function Department Email Phone
Information Systems Manager Manager IT
Manager Operations Manager Finance

Apps Being Evaluated by Bickford's Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bickford's Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bickford's Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bickford's Group Technographics
Bickford's Group is a Consumer Packaged Goods organization based in Australia, with around 400 employees and annual revenues of $100.0 million.
Bickford's Group operates a diverse technology stack with applications such as Microsoft 365, WooCommerce and EmailOctopus, covering areas like Collaboration, eCommerce and Marketing Automation.
Bickford's Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Automattic and EmailOctopus.
Bickford's Group recently adopted applications including WooCommerce in 2021, Microsoft 365 in 2020 and EmailOctopus in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Bickford's Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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