Lexington, 40511, KY,
United States
Big Ass Fans Technographics
Big Ass Fans Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Ass Fans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Big Ass Fans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Ass Fans has purchased the following applications: Epicor ERP 10 for ERP Financial in 2021, Epicor Kinetic for Manufacturing ERP in 2019, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Ass Fans is running and its propensity to invest more and deepen its relationship with Epicor , Salesforce , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Ass Fans revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Ass Fans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Ass Fans Tech Stack and Enterprise Applications
Big Ass Fans ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP 10 | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Big Ass Fans implemented Epicor ERP 10 to manage product bill of material and related financial controls within its ERP Financial environment. The Epicor ERP 10 deployment centralized BOM lifecycle activities including creation, update and modification of product bills of material, while enforcing data card accuracy and integrity across manufacturing SKUs.
Configuration focused on BOM management and engineering change workflows, with formal routing rules implemented for ECO, Deviation, Special and E10 Entry Error classifications. Review of all requests for correct process routing is an operational requirement, and Epicor ERP 10 captures routing state and audit trails to support downstream manufacturing and procurement processes.
Integration was executed using CADLINK to transfer BOM data into Epicor ERP 10, preserving CAD metadata and part structure during handoff to the ERP. Operational coverage includes engineering, product data management, manufacturing operations and supply chain functions that depend on accurate BOM records for build planning and procurement.
Governance and process controls require daily logging of E10 Entry Errors and development of corrective actions to exceed KPI targets, creating a closed loop for data integrity remediation. The implementation links Epicor ERP 10 BOM controls to engineering and operations business functions and enforces structured ECO and deviation workflows to manage configuration and change.
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Big Ass Fans ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Kinetic | Manufacturing ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Big Ass Fans implemented Epicor Kinetic to address production planning and supply chain visibility for its fast-growing manufacturing operations. Epicor Kinetic was deployed as the company’s Manufacturing ERP to centralize order fulfillment, planning, and bill of materials management across multiple global manufacturing sites.
The implementation emphasized core Manufacturing ERP capabilities, including detailed bill of materials and production routing support to manage complex fan assemblies, purchase order suggestions to surface supply chain cost savings, push and pull production scheduling to enable real-time adjustments on the shop floor, inventory control, procurement workflows, and embedded business intelligence for part- and supplier-level analytics. Epicor Kinetic serves as the primary repository for supplier data which informs procurement decisions and rate negotiations.
Operational coverage extended across production, procurement, planning, and shipping functions at Big Ass Fans’ global plants, with Epicor Kinetic tying demand signals from sales orders through to manufacturing execution and shipping. The ERP environment provided a single source of truth for inventory and order data, enabling planners and production managers to plan production well in advance and to respond to changing demand through schedule adjustments.
Governance and process changes included a continuous reevaluation of manufacturing and procurement processes, with analytics and business intelligence built on Epicor Kinetic driving decision making. Outcomes called out by the company include streamlined production to support rapid growth and reduced supply chain costs, and a deeper ability to surface procurement opportunities from supplier data, which the company cites as critical to its expansion to approximately $300 million in revenue.
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Big Ass Fans AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Big Ass Fans implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment is categorized under Chatbots and Conversational AI and was established to provide live web chat engagement for customers, dealers, and prospects.
The implementation focused on a website-embedded chat widget and live agent sessions, configured to handle real-time agent routing, presence-aware handling, and persistent chat transcripts consistent with chat platform capabilities. Salesforce Chat was configured to support queue-based routing and agent console interactions, enabling web-originated conversations to be managed within the Salesforce Chat environment.
Operational scope centered on public-facing customer engagement and the contact center agent workflows, with configuration of chat availability windows, agent capacity and routing profiles to align chat handling with existing service processes. Governance activities emphasized chat handling workflows and transcript retention settings to ensure consistent customer service operation within the Salesforce Chat deployment.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Big Ass Fans Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Big Ass Fans SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning | SCM |
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2023 | 2024 |
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Big Ass Fans CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2010 | 2010 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Big Ass Fans SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Performance Management | SPM |
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2022 | 2023 |
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Big Ass Fans TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Big Ass Fans PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Big Ass Fans IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Big Ass Fans CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Big Ass Fans
Apps Being Evaluated by Big Ass Fans Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||