Big Boy Restaurant Group
26300 Telegraph Rd # 102,
Southfield, 48033, MI,
United States
Southfield, 48033, MI,
United States
1 248-448-9800
Leisure and Hospitality
Big Boy Restaurant Group Technographics
Big Boy Restaurant Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Boy Restaurant Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Big Boy Restaurant Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Boy Restaurant Group has purchased the following applications: Oracle Payment Cloud Service for Payment Processing in 2023, Paycom Talent Acquisition for Recruiting in 2015, Oracle MICROS Simphony Cloud for Point Of Sale in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Boy Restaurant Group is running and its propensity to invest more and deepen its relationship with Oracle , Paycom , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Boy Restaurant Group revenues, which have grown to $310.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Boy Restaurant Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Boy Restaurant Group Tech Stack and Enterprise Applications
Big Boy Restaurant Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Payment Cloud Service | Payment Processing | ERP | n/a | 2023 | 2023 |
In 2023 Big Boy Restaurant Group implemented Oracle Payment Cloud Service alongside MICROS Simphony Cloud Point of Sale to centralize and modernize ordering and payment operations across its restaurant footprint. The Oracle Payment Cloud Service functions as the chain's Payment Processing solution, providing cloud-native transaction handling and industry security measures intended to lower credit card processing rates while enabling contactless and mobile payment options.
The deployment includes core restaurant commerce modules from Oracle, specifically MICROS Simphony POS for mobile order entry, table management, and smart cash workflows, plus real-time inventory management and analytics and reporting capabilities to support inventory optimization and ghost kitchen operations. Oracle Payment Cloud Service is configured to handle card and contactless payments across front of house and off-premise channels, with kitchen display priority ordering integrated into fulfillment workflows to streamline multi-brand and ghost kitchen order routing.
Integrations are planned and explicitly scoped to support third-party delivery and marketing platforms, including DoorDash and GrubHub, using the platform's open API to simplify ordering and fulfillment coordination. Operational coverage spans Big Boy's restaurant locations and ghost kitchen sites, and impacts business functions including payments, ordering, inventory management, kitchen operations, delivery orchestration, and marketing-driven promotions.
Governance and rollout were positioned as an end-to-end cloud implementation from sales through implementation, with Oracle cited for seamless delivery and enterprise-grade security controls. Stated outcomes from the implementation include reduced credit card processing costs, more efficient transaction processing, reduced waste through real-time inventory visibility, and improved customer and staff experience, with future plans to evaluate drive-thru, self-checkout kiosks, and QR code ordering to further extend the Payment Processing and POS ecosystem.
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Big Boy Restaurant Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycom | Legacy | Paycom Talent Acquisition | Recruiting | HCM | n/a | 2015 | 2015 |
In 2015, Big Boy Restaurants International, LLC implemented Paycom Talent Acquisition as its applicant tracking system. Paycom Talent Acquisition serves as the company Recruiting solution and is embedded on the public career site to capture external applications and route candidates into a centralized hiring pipeline. The deployment supports corporate HR and talent acquisition functions for a workforce of approximately 2000 employees in the United States.
The implementation leverages core ATS capabilities aligned with Recruiting, including centralized job posting management, requisition workflows, candidate intake and tracking, resume parsing, interview scheduling, and offer documentation. Configuration prioritized career site integration so job listings on bigboy.com feed directly into Paycom Talent Acquisition, enabling consistent candidate data capture and pipeline visibility. Automated status updates and workflow rules are used to standardize screening and interview progression.
Operational coverage focuses on corporate talent acquisition teams and hiring managers who use the Paycom Talent Acquisition portal to manage candidate workflows and approvals across restaurant hiring and corporate roles. Governance activities centered on standardizing posting approvals, candidate status taxonomies, and role based access controls within the ATS to align recruiting process definitions and reduce variance in hiring practices.
The deployment is web facing via the company career page, ensuring external applicants interact directly with Paycom Talent Acquisition for application submission and status updates. System administration, candidate data stewardship, and compliance related workflows are managed by HR and talent acquisition to maintain integrity of recruiting records and process governance.
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Big Boy Restaurant Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS Simphony Cloud | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2023 |
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Big Boy Restaurant Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Big Boy Restaurant Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Marketing Automation | CRM |
|
2020 | 2020 |
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Big Boy Restaurant Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Big Boy Restaurant Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Fractional Director of IT | Director | IT | |
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VP Operations | VP | Operations | |
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Director of Operations | Director | Operations | |
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Apps Being Evaluated by Big Boy Restaurant Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Big Boy Restaurant Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Big Boy Restaurant Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Big Boy Restaurant Group Technographics
Big Boy Restaurant Group is a Leisure and Hospitality organization based in United States,
with around 2500 employees and annual revenues of $310.0 million.
Big Boy Restaurant Group operates a diverse technology stack with applications such as
Oracle Payment Cloud Service, Paycom Talent Acquisition and Oracle MICROS Simphony Cloud,
covering areas like Payment Processing, Recruiting and Point Of Sale.
Big Boy Restaurant Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Paycom.
Big Boy Restaurant Group recently adopted applications including
Oracle Payment Cloud Service in 2023, Oracle MICROS Simphony Cloud in 2023 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Big Boy Restaurant Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Big Boy Restaurant Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Big Boy Restaurant Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.