Big Lots Stores
4900 E Dublin Granville Rd,
Columbus, 43081, OH,
United States
Columbus, 43081, OH,
United States
1 614-278-6800
Retail
Big Lots Stores Technographics
Big Lots Stores Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Lots Stores and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Big Lots Stores employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Lots Stores has purchased the following applications: OnBase for AP for AP Automation in 2015, Oracle Peoplesoft Benefits Administration for Benefits Administration in 2016, Oracle Retail Merchandising System for Retail Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Lots Stores is running and its propensity to invest more and deepen its relationship with Hyland , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Lots Stores revenues, which have grown to $4.72 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Lots Stores intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Lots Stores Tech Stack and Enterprise Applications
Big Lots Stores ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | OnBase for AP | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, Big Lots Stores implemented OnBase for AP as an AP Automation solution to centralize accounts payable intake and payment processing across corporate finance and AP teams. The OnBase for AP deployment focused on electronic invoice capture, document imaging, and structured workflow orchestration to replace manual paper routing and ad hoc approval chains.
Configuration included document capture and OCR driven invoice ingestion, rules based workflow routing for invoice approvals, vendor master file synchronization, and exception handling for employee expenses submitted through Concur. The implementation embedded automated routing for payment approvals and processes to surface and manage unclaimed funds records alongside standard AP document sets.
Integrations were established with SAP and PeopleSoft for GL and ERP posting, reconciliations with Concur employee expenses for expense invoice routing, and connections to the vendor master file and payment processing systems to ensure data consistency and payment orchestration. Integrations leveraged OnBase content services and API or connector based patterns to push validated invoice and vendor data into downstream systems.
Governance changes centralized vendor master file stewardship within finance, standardized invoice approval workflows and exception resolution procedures, and created reconciled handoffs between AP, treasury and payroll related to unclaimed funds. The rollout was oriented to unify AP operations and enforce consistent controls across Big Lots Stores finance functions.
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2016 | 2019 |
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Big Lots Stores HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Benefits Administration | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016, Big Lots Stores implemented Oracle Peoplesoft Benefits Administration as part of its PeopleSoft HCM landscape. The deployment provided centralized Benefits Administration capabilities to support HR and payroll functions for Big Lots Stores in the United States, with technical and application support anchored in the Columbus, Ohio area.
The implementation encompassed configuration of core benefits administration workflows including plan setup, eligibility rules, and enrollment processes, and the project included implementing Fluid pages to modernize the user experience. An upgrade path was executed from 8.55.07 to 8.56, and the program produced development documentation and ePerformance artifacts to govern configuration changes and release management.
Oracle Peoplesoft Benefits Administration was integrated with Core HR, NA Payroll, Taleo recruiting, and Peoplesoft Enterprise Learning Management 9.2, enabling synchronized employee records and data feeds for eligibility, deductions, and learning assignments. Integration work coordinated lifecycle events across Peoplesoft HCM and ELM systems to keep benefits processing aligned with HR and payroll master data.
Operational governance emphasized techno functional support and production support workflows, with the Lead Application Analyst responsible for application support, upgrade coordination, and delivery of development artifacts. The approach structured ongoing support, controlled upgrades, and documentation driven change management to sustain Benefits Administration operations.
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Engagement | HCM |
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2010 | 2010 |
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Employee Experience | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2024 | 2024 |
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Succession and Leadership Planning | HCM |
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2015 | 2015 |
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Talent Management | HCM |
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2020 | 2020 |
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Task Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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Big Lots Stores ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Merchandising System | Retail Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Big Lots Stores implemented the Super Fusion Oracle Retail Merchandising System, referred to as Oracle Retail Merchandising System. The deployment is categorized under Retail Management and centers on configuring the Oracle Retail Deals engine as the chain’s central merchandising services layer.
The implementation bundles three Oracle modules, RMS, RESA, and RPM. RMS is configured for item creation, item maintenance, store creation, and store move location workflows. RPM is focused on price management, handling regular price changes, clearance price changes, and promotional price changes. RESA is implemented to support sales audit functions including stock count reconciliation and transaction validation. These modules collectively support inventory control, purchasing and receiving flows, recording sales and returns, and day to day point of sale activities.
Architecturally the project consolidates several existing disparate systems and process flows into the Oracle Retail Deals engine as the central merchandising and pricing service. The initial deployment is scoped to a two store pilot, with an intended phased rollout to all stores across the chain. The implementation emphasizes store level POS interactions integrated with corporate merchandising decisions, with the Oracle Retail Merchandising System acting as the authoritative source for item, pricing, and audit data.
Governance is organized around merchandising workflows and audit controls, including price change authorizations and sales audit reconciliation driven by RESA. The rollout plan uses the two store pilot to validate RMS, RPM, and RESA configurations before wider adoption, aligning inventory, purchasing, and returns processes to the standardized Oracle Retail Merchandising System workflows.
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2012 | 2013 |
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Big Lots Stores Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Data Warehouse | Analytics and BI |
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2007 | 2007 |
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Big Lots Stores Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Big Lots Stores Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Big Lots Stores eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Big Lots Stores SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2019 | 2020 |
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Demand Forecasting and Planning | SCM |
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2021 | 2021 |
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Inventory Management | SCM |
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2012 | 2013 |
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Supply Chain Management | SCM |
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2012 | 2013 |
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Big Lots Stores CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Big Lots Stores ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Big Lots Stores PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2015 | 2016 |
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Big Lots Stores Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2010 | 2010 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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Big Lots Stores PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2007 | 2007 |
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Data Replication | PaaS |
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2017 | 2017 |
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Master Data Management | PaaS |
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2017 | 2017 |
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Operating System (OS) | PaaS |
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2002 | 2002 |
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Big Lots Stores IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2019 | 2019 |
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Servers, Storage and Networking | IaaS |
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2000 | 2000 |
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Big Lots Stores CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Big Lots Stores
| First Name | Last Name | Title | Function | Department | Phone | |
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CHRO | CXO | HR | |
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VP, Talent Acquisition & Associate Relations | VP | HR | |
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Vice President, Associate Relations and Talent Acquisition | VP | HR | |
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Director Business Intelligence | Director | IT | |
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Vice President, Program Management Office | VP | Operations | |
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Manager Planning and Analytics | Manager | Finance | |
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Director, Purchasing | Director | Procurement | |
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Vice President Global Sourcing | VP | Procurement | |
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Global Sourcing Manager | Manager | Procurement | |
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Director Global Sourcing | Director | Procurement | |
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Director, Global Sourcing Operations | Director | Procurement | |
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VP, Tax | VP | Finance | |
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Director, State and Local Income Tax | Director | Finance | |
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Executive Vice President, Chief Financial and Administrative Officer | CXO | Finance | |
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Vice President Information Technology | VP | IT | |
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CIO | CXO | Finance | |
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Regional Human Resources Leader | Manager | HR | |
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EVP Chief Adminstrative Officer | CXO | Finance | |
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HR Manager | Manager | HR | |
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Vice President, Ecommerce & Customer Care | VP | Sales | |
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EVP, Strategy & Chief Customer Officer | CXO | Customer Service | |
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Director, Enterpise Customer Care & Technology Services | Director | Customer Service | |
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CIO | CXO | Finance | |
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SVP, GMM Merchandise | VP | Procurement | |
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Vice President, Program Management Office | VP | Operations | |
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Director, IT (SAP Finance, EDI, HR) | Director | HR | |
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Executive Vice President, Chief Technology & Chief Information Officer | CXO | IT | |
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Vice President, Global Transportation and eCommerce Logistics | VP | Sales | |
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VP Ecommerce Operations | VP | Sales | |
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eCommerce Operations Manager | Manager | Finance | |
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Executive Vice President, Chief Technology & Chief Information Officer | CXO | IT | |
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Director, Transformation & PMO | Director | Finance | |
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Vice President, Controller | VP | Finance | |
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Manager, Accounts Payable | Manager | Finance | |
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Vice President, Head of Litigation | VP | Legal | |
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SVP, Human Resources | VP | HR | |
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Payroll Manager | Manager | Finance | |
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Director, Human Resources - Supply Chain | Director | HR | |
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Payroll Manager | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Director, Talent Acquisition-Corporate and Stores | Director | HR | |
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Manager Workforce Management | Manager | HR | |
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Director, Finance and HR Application Development | Director | HR | |
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VP Talent Development & Distribution Center HR | VP | HR | |
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Director Talent Development | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Director, IT Development Data | Director | IT | |
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Director Infrastructure Services | Director | IT | |
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IT Manager of Application Development | Manager | IT | |
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Manager Application Development | Manager | IT | |
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Operations Manager | Manager | Operations | |
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VP HR | VP | HR | |
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HR Manager | Manager | HR | |
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Apps Being Evaluated by Big Lots Stores Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Big Lots Stores IT executives and key decision makers. This section highlights Big Lots Stores's latest recorded technology evaluations, including Oracle PeopleSoft HCM for Core HR on 2024-08-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Big Lots Stores digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-08-16 | Big Lots Stores | Evaluated | Oracle | Oracle PeopleSoft HCM | Core HR | HCM |
FAQ - APPS RUN THE WORLD Big Lots Stores Technographics
Big Lots Stores is a Retail organization based in United States,
with around 10000 employees and annual revenues of $4.72 billion.
Big Lots Stores operates a diverse technology stack with applications such as
OnBase for AP, Oracle Peoplesoft Benefits Administration and Oracle Retail Merchandising System,
covering areas like AP Automation, Benefits Administration and Retail Management.
Big Lots Stores has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Hyland and Oracle.
Big Lots Stores recently adopted applications including
Oracle Taleo Cloud Service in 2024, FreshDesk Customer Support in 2024 and UKG Workforce Central Payroll (ex Kronos Workforce Payroll) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Big Lots Stores’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Big Lots Stores’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Big Lots Stores technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.