Pueblo, 81001, CO,
United States
Big R Holdings Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Big R Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Big R Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big R Holdings has purchased the following applications: Epicor Eagle for Retail Management in 2018, LiveChat for Chatbots and Conversational AI in 2018, Epicor Compass for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big R Holdings is running and its propensity to invest more and deepen its relationship with Epicor , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big R Holdings revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big R Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | n/a | 2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Compass | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Big R Holdings implemented Epicor Compass as a core Analytics and BI application to centralize reporting and automate replenishment analytics. Epicor Compass served as the retailer's primary analytics tool within its Epicor application portfolio, delivering store level and chain level business intelligence for buying, inventory planning, and operations.
Epicor Compass was configured to provide automated order points, exception-based alerts, customizable shared reports, and buy-side automation, enabling orders to be generated and sent to vendors rather than printed and faxed. The deployment was integrated with the Epicor Eagle system and supported tight operational handoffs to Epicor Advanced Receiving, Epicor Inventory Planner, and Epicor Eagle Mobile Manager to align receiving, replenishment, and mobile management workflows.
The implementation covered Big R Holdings retail operations across 26 locations in the Western United States and supported core business functions including inventory management, ordering and receiving, transfers, promotions, and store level sales analysis. Configuration reflected the needs of a mid-market retailer with approximately 220 employees, prioritizing automated replenishment logic and store reporting to accelerate buying decisions.
Process and governance changes emphasized manage-by-exception workflows and shared reporting to improve decision making and data trust among managers. Explicit outcomes cited by the company include automated ordering workflows that replaced manual printing and faxing, time and labor savings described as reducing a five day task to five minutes, and faster shelf availability with Advanced Receiving enabling goods to be on shelves in less than one day.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Collaboration | Collaboration |
|
2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Marketing Automation | CRM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2022 | 2022 |
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