AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Big R Holdings Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Eagle Retail Management ERP Services and Operations n/a 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Compass Analytics and BI Analytics and BI n/a 2018 2018
In 2018, Big R Holdings implemented Epicor Compass as a core Analytics and BI application to centralize reporting and automate replenishment analytics. Epicor Compass served as the retailer's primary analytics tool within its Epicor application portfolio, delivering store level and chain level business intelligence for buying, inventory planning, and operations. Epicor Compass was configured to provide automated order points, exception-based alerts, customizable shared reports, and buy-side automation, enabling orders to be generated and sent to vendors rather than printed and faxed. The deployment was integrated with the Epicor Eagle system and supported tight operational handoffs to Epicor Advanced Receiving, Epicor Inventory Planner, and Epicor Eagle Mobile Manager to align receiving, replenishment, and mobile management workflows. The implementation covered Big R Holdings retail operations across 26 locations in the Western United States and supported core business functions including inventory management, ordering and receiving, transfers, promotions, and store level sales analysis. Configuration reflected the needs of a mid-market retailer with approximately 220 employees, prioritizing automated replenishment logic and store reporting to accelerate buying decisions. Process and governance changes emphasized manage-by-exception workflows and shared reporting to improve decision making and data trust among managers. Explicit outcomes cited by the company include automated ordering workflows that replaced manual printing and faxing, time and labor savings described as reducing a five day task to five minutes, and faster shelf availability with Advanced Receiving enabling goods to be on shelves in less than one day.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), DDoS Protection CyberSecurity 2022 2022
IT Decision Makers and Key Stakeholders at Big R Holdings
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Big R Holdings Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Big R Holdings Technographics

Big R Holdings is a Retail organization based in United States, with around 220 employees and annual revenues of $25.0 million.

Big R Holdings operates a diverse technology stack with applications such as Epicor Eagle, LiveChat and Epicor Compass, covering areas like Retail Management, Chatbots and Conversational AI and Analytics and BI.

Big R Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Epicor and LiveChat, Inc..

Big R Holdings recently adopted applications including Cloudflare CDN in 2022, Lumen Black Lotus Labs in 2022 and BigCommerce in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Big R Holdings’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Big R Holdings’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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