List of Epicor Compass Customers
Epicor
807 Las Cimas Pkwy,
Austin, 78746, TX,
United States
Austin, 78746, TX,
United States
1 512-328-2300
Professional Services
4600
$1.3B
Since 2010, our global team of researchers has been studying Epicor Compass customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Compass for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Compass for Analytics and BI include: Suburban Lawn & Garden, a United States based Consumer Packaged Goods organisation with 400 employees and revenues of $55.0 million, Calloway's Nursery, a United States based Retail organisation with 250 employees and revenues of $30.0 million, Big R Holdings, a United States based Retail organisation with 220 employees and revenues of $25.0 million, A Few Cool Hardware Stores, a United States based Retail organisation with 130 employees and revenues of $15.0 million, Englund Marine & Industrial Supply, a United States based Retail organisation with 125 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor Compass, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epicor Compass customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A Few Cool Hardware Stores | Retail | 130 | $15M | United States | Epicor | Epicor Compass | Analytics and BI | 2022 | n/a |
In 2022, A Few Cool Hardware Stores implemented Epicor Compass, an Analytics and BI application that became a central reporting and decisioning layer for the retailer. Epicor Compass has been deployed alongside Epicor Eagle N Series and Epicor Eagle Inventory Planner to unify point of sale, inventory planning, and operational reporting across the organization.
The Epicor Compass implementation emphasizes ad hoc reporting, recurring dashboard delivery, and automated daily reports to managers, supporting category and merchandise class analysis, sales margin reporting, customer counts, and negative quantity-on-hand alerts. Compass is used for inventory management workflows including new item identification, negative on-hand reconciliation, returns and return consolidation, and actionable daily task lists, converting several pull processes into a push based reporting cadence.
Epicor Compass was integrated with Epicor Eagle N Series and Eagle Inventory Planner to provide a continuous data feed between POS, inventory planning, and analytics, enabling a single operational view for store managers and corporate staff. The implementation extended operational coverage to companywide B2B account management, where Compass dashboards track 600 house accounts, purchase frequency by department, and sales history to drive proactive account work.
Governance and process changes were embedded through recurring operational reports and task-driven workflows, which removed two to five steps from recurring processes and instituted daily reconciliation routines. Outcomes explicitly reported by the customer include a 25 percent reduction in negative quantity-on-hand, approximately $200,000 in freed cash flow tied to inventory reductions, and a 5.2 percent increase in revenue, while Compass usage strengthened internal controls for returns and shrinkage monitoring.
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Benson’s Pet Center | Retail | 100 | $10M | United States | Epicor | Epicor Compass | Analytics and BI | 2012 | n/a |
In 2012, Benson’s Pet Center implemented Epicor Compass as its Analytics and BI solution alongside Epicor Eagle to centralize retail reporting and inventory analytics across its five store footprint. The deployment targeted store operations, merchandising, purchasing, and finance to support the retailer’s expansion and to provide enterprise grade visibility into inventory and sales performance.
Epicor Compass was configured to provide dashboarding, inventory turns analysis, quantities on hand visibility, and ordering accuracy reporting, leveraging transaction and inventory datasets produced by Epicor Eagle. Configuration focused on retail analytics workflows and scheduled reporting to support store level replenishment, corporate purchasing, and merchandising decision making.
Epicor data conversion specialists migrated historical data into the Epicor environment and Epicor staff conducted on site back office training during a five month planning and cutover period. Operational coverage included the corporate back office in Clifton Park, New York and all five retail locations, with primary business functions impacted being merchandising, inventory management, store operations, and finance.
Governance was organized around a project manager led rollout with structured training and data conversion milestones and in store support. Reported outcomes included inventory turns increasing from three to a little over four, improved quantities on hand and ordering accuracy, and increased customer service through smarter merchandising.
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Big R Holdings | Retail | 220 | $25M | United States | Epicor | Epicor Compass | Analytics and BI | 2018 | n/a |
In 2018, Big R Holdings implemented Epicor Compass as a core Analytics and BI application to centralize reporting and automate replenishment analytics. Epicor Compass served as the retailer's primary analytics tool within its Epicor application portfolio, delivering store level and chain level business intelligence for buying, inventory planning, and operations.
Epicor Compass was configured to provide automated order points, exception-based alerts, customizable shared reports, and buy-side automation, enabling orders to be generated and sent to vendors rather than printed and faxed. The deployment was integrated with the Epicor Eagle system and supported tight operational handoffs to Epicor Advanced Receiving, Epicor Inventory Planner, and Epicor Eagle Mobile Manager to align receiving, replenishment, and mobile management workflows.
The implementation covered Big R Holdings retail operations across 26 locations in the Western United States and supported core business functions including inventory management, ordering and receiving, transfers, promotions, and store level sales analysis. Configuration reflected the needs of a mid-market retailer with approximately 220 employees, prioritizing automated replenishment logic and store reporting to accelerate buying decisions.
Process and governance changes emphasized manage-by-exception workflows and shared reporting to improve decision making and data trust among managers. Explicit outcomes cited by the company include automated ordering workflows that replaced manual printing and faxing, time and labor savings described as reducing a five day task to five minutes, and faster shelf availability with Advanced Receiving enabling goods to be on shelves in less than one day.
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Calloway's Nursery | Retail | 250 | $30M | United States | Epicor | Epicor Compass | Analytics and BI | 2021 | n/a |
In 2021 Calloway's Nursery implemented Epicor Compass as its Analytics and BI platform to consolidate store and corporate reporting. The rollout was led by the Manager of Store Technology in coordination with the Director of Information Technology, covering 27 store locations across the DFW and Houston Metroplexes and the corporate IT environment.
Epicor Compass was hosted on company servers alongside Epicor Eagle, with hands on installation, update integration, and server maintenance performed by the store technology team. Functional capabilities emphasized centralized reporting and analytics ingestion from POS and ERP sources, while the implementation included mobile POS device configuration and ongoing support for POS transaction telemetry.
Integrations and operational coverage tied Epicor Compass to point of sale systems and Epicor Eagle ERP application updates, and extended into the store network stack including switches, wireless access points and firewalls. The Manager of Store Technology coordinated third party voice and network builds, validated new site configurations during construction, and oversaw subcontractor work through go live, while delivering Level 2 and Level 3 PC and POS support across all locations.
Governance centered on server monitoring, firewall and security log review, and maintenance of store level PCI compliance within the Epicor Compass Analytics and BI environment. Processes were formalized for ERP update integration, store specific configuration schematics were maintained for troubleshooting, and hardware lifecycle upgrades were recommended and deployed to sustain POS availability and support new store level processes.
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CHS Mountain West Co-op | Retail | 10 | $1M | United States | Epicor | Epicor Compass | Analytics and BI | 2020 | n/a |
In 2020 CHS Mountain West Co-op implemented Epicor Compass as its Analytics and BI solution, deploying Compass across its six retail locations in western Montana. The rollout covered two standalone gas stations, three gas stations with attached farm stores, and one feed store, and was applied against a merchandise universe of roughly 70,000 SKUs to centralize reporting and decision support.
Epicor Compass was configured to deliver operational reporting and margin analysis capabilities, including low margin sales reports, cost change reports, inventory viewers, and dashboards for margin control and pricing oversight. The Epicor Compass reports and exception analytics were used to drive buying decisions, seasonal pre-buy planning, and targeted price adjustments for soft goods and agronomy product lines.
The implementation was integrated with Epicor Eagle N Series to consume inventory and sales data, creating consolidated analytic views that linked inventory management with margin and sales performance. That integrated data set enabled assortment analysis and inventory visibility that informed buying and merchandising workflows.
Governance evolved toward data-driven pricing and purchasing processes, with controllers and buying teams using Epicor Compass outputs to identify low margin items and adjust pricing or purchasing behavior. Reported outcomes from the implementation include a 6 percent companywide increase in soft lines margins, a sustained inventory reduction of about 5 percent per year, and an $80,000 margin increase at one location, attributed to improved visibility and analytic control provided by Epicor Compass.
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Retail | 65 | $6M | United States | Epicor | Epicor Compass | Analytics and BI | 2019 | n/a |
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Retail | 50 | $5M | Canada | Epicor | Epicor Compass | Analytics and BI | 2020 | n/a |
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Retail | 125 | $12M | United States | Epicor | Epicor Compass | Analytics and BI | 2017 | n/a |
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Retail | 50 | $5M | United States | Epicor | Epicor Compass | Analytics and BI | 2016 | n/a |
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Retail | 50 | $5M | United States | Epicor | Epicor Compass | Analytics and BI | 2019 | n/a |
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Buyer Intent: Companies Evaluating Epicor Compass
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Epicor Compass Coverage
Epicor Compass is a Analytics and BI solution from Epicor.
Companies worldwide use Epicor Compass, from small firms to large enterprises across 21+ industries.
Organizations such as Suburban Lawn & Garden, Calloway's Nursery, Big R Holdings, A Few Cool Hardware Stores and Englund Marine & Industrial Supply are recorded users of
Epicor Compass for Analytics and BI.
Companies using Epicor Compass are most concentrated in Consumer Packaged Goods and Retail, with adoption spanning over 21 industries.
Companies using Epicor Compass are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epicor Compass across Americas, EMEA, and APAC.
Companies using Epicor Compass range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Epicor Compass include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epicor Compass customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.