Bigelow Tea
201 Black Rock Turnpike,
Fairfield, 06824, CT,
United States
Fairfield, 06824, CT,
United States
1 888-244-3569
Consumer Packaged Goods
Bigelow Tea Technographics
Bigelow Tea Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bigelow Tea and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Bigelow Tea employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bigelow Tea has purchased the following applications: Digitech ImageSilo for AP Automation in 2002, Infor LX for Manufacturing ERP in 2005, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bigelow Tea is running and its propensity to invest more and deepen its relationship with Digitech Systems , Oracle , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bigelow Tea revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bigelow Tea intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bigelow Tea Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Digitech Systems | Legacy | Digitech ImageSilo | AP Automation | ERP Financial Management | n/a | 2002 | 2002 |
In 2002, Bigelow Tea implemented Digitech ImageSilo to digitize accounts payable and enterprise records in the United States. The deployment targeted finance operations with an emphasis on invoice capture and centralized records management as part of an AP Automation initiative.
The Digitech ImageSilo implementation established document capture, indexing, and automated invoice routing workflows to reduce manual paper handling and accelerate approval cycles. Configuration included records retention, searchable electronic archives, and role based access controls for finance staff, consistent with AP Automation functional patterns.
The project was coordinated with reseller SOURCECORP Boston and expanded to additional sites over time, enabling broader enterprise records consolidation. Vendor case history supports inferred extension of ImageSilo use into HR and payroll departments, applying the same capture and retention capabilities beyond finance.
An independent ROI analysis reported an 813% return on investment and approximately $25,000 annual labor savings as explicit outcomes of the deployment. Governance centered on a centralized electronic records repository, finance workflow controls, and a staged multisite rollout to manage adoption and records governance.
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ERP Financial | ERP Financial Management |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor LX | Manufacturing ERP | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005, Bigelow Tea implemented Infor LX as its Manufacturing ERP. The Infor LX deployment provided the core manufacturing and inventory control backbone for the company’s supply chain and operations.
Infor LX was operated in conjunction with Infor IDF to enable formal claims tracking and operational record updates. Configuration emphasis aligned with Manufacturing ERP workflows, including inventory transaction capture, order management reconciliation, and finance ledger adjustments to reflect disputed retailer chargebacks.
Operational practice documented by Supply Chain staff in Fairfield, Connecticut shows reconciliations of Amazon and Walmart chargebacks conducted December 2018 to March 2019. Staff used retailer claims portals and extensive Microsoft Excel analysis to generate statistical reports, then recorded and reconciled those claim events into Infor LX and Infor IDF to update inventory and financial entries.
Governance centered on documented claims filing and system updates within Infor LX and Infor IDF to preserve audit trails for disputes, and the activity explicitly resulted in over $100,000 of re-captured revenue as recorded by the company. This usage highlights Infor LX role within Manufacturing ERP functions tied to claims management, inventory accuracy and order-to-cash dispute workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Bigelow Tea implemented Microsoft 365 in the Collaboration category. The deployment is referenced on the company public website and aligns Microsoft 365 with enterprise collaboration and productivity needs for the U.S. based consumer packaged goods company.
Microsoft 365 was provisioned to deliver core Collaboration capabilities, using Exchange Online for corporate email, SharePoint Online for intranet and document collaboration, OneDrive for per user file sync, Microsoft Teams for real time communication, and Office desktop and web applications for knowledge worker productivity. The configuration emphasizes centralized mail, document libraries, and team workspaces consistent with Collaboration category practices.
Operational coverage targeted internal corporate functions, focusing on marketing, sales support, and administrative teams, with user provisioning and content organization scoped to corporate office collaboration rather than public commerce systems. Administrative controls and tenant level governance were applied to standardize identity and access, content management, and provisioning workflows typical of Microsoft 365, supporting Bigelow Tea Microsoft 365 Collaboration business functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Bigelow Tea
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bigelow Tea Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bigelow Tea IT executives and key decision makers. This section highlights Bigelow Tea's latest recorded technology evaluations, including Ceridian Dayforce HCM for Core HR on 2025-01-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bigelow Tea digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bigelow Tea Technographics
Bigelow Tea is a Consumer Packaged Goods organization based in United States,
with around 450 employees and annual revenues of $80.0 million.
Bigelow Tea operates a diverse technology stack with applications such as
Digitech ImageSilo, Infor LX and Microsoft 365,
covering areas like AP Automation, Manufacturing ERP and Collaboration.
Bigelow Tea has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Digitech Systems, Infor and Microsoft.
Bigelow Tea recently adopted applications including
Oracle NetSuite ERP in 2025, Mixpanel in 2021 and Bluecore Communicate in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bigelow Tea’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bigelow Tea’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bigelow Tea technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.