Bigtree Entertainment
Wajeda house, Gr. Floor, Gulmohar Cross Rd. No. 7, Juhu Scheme,,
Mumbai, 400049,
India
Mumbai, 400049,
India
91 22-65088960
Professional Services
Bigtree Entertainment Technographics
Bigtree Entertainment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bigtree Entertainment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Bigtree Entertainment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bigtree Entertainment has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Ameyo Voice Logger System for Call Center in 2018, Intuit Mailchimp Mandrill for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bigtree Entertainment is running and its propensity to invest more and deepen its relationship with Google , Ameyo , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bigtree Entertainment revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bigtree Entertainment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bigtree Entertainment Tech Stack and Enterprise Applications
Bigtree Entertainment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Bigtree Entertainment implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment established Google Workspace as the primary suite for corporate email, calendar, and document collaboration for the 300 employee professional services firm, and site references indicate the product is in active use on the company website.
The Google Workspace implementation comprises core modules such as Gmail, Google Drive, Google Docs, Sheets, Slides, Google Calendar, Google Groups, and the Google Admin console. Configuration work focused on account provisioning, shared drives for project content, and collaborative document workflows aligned with client delivery and internal project management. Standard Collaboration capabilities such as real time editing, version history, and access controls are applied to support team collaboration and file governance.
Operational coverage spans corporate functions including client delivery teams, operations, marketing, finance, and HR, where Google Workspace provides email routing, calendaring, and document sharing. Administration is executed through the Google Admin console for user lifecycle management, domain level settings, and role based access controls. Mobile and browser based access enable distributed teams to operate under a single company domain identity.
Governance practices emphasize centralized administration, shared drives for departmental content organization, and group based access control to manage information flows. Identity and access workflows, including account provisioning and deprovisioning, are implemented using the Admin console and standard Google Workspace controls to support corporate compliance and operational continuity.
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Bigtree Entertainment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ameyo | Legacy | Ameyo Voice Logger System | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Bigtree Entertainment implemented the Ameyo Voice Logger System as its Cloud Contact Center platform to address high-volume ticket booking and event inquiry workflows. The deployment was focused on automating frequently changing movie and event information and reducing direct agent-customer interaction to lower cost per transaction, with contact center operations and customer support as the primary business functions in scope.
The implementation centered on voice logging and quality monitoring capabilities inherent to the Ameyo Voice Logger System, including comprehensive call recording, call playback for coaching, and QA review workflows to reduce average call handling times. Configuration emphasized agent performance monitoring and process efficiencies, using recorded interactions to standardize scripts and accelerate resolution for ticket booking and other inquiries.
Operational coverage included Bigtree’s contact center and customer support teams, where recorded voice data was used to instrument quality assurance and coaching processes. Governance changes focused on formalizing call review cycles, QA scoring and agent coaching workflows so recorded sessions became the primary input for performance improvement and operational decision making.
As a result, Ameyo Voice Logger System supported enhanced Quality Monitoring and maximized agent performance and process efficiencies at Bigtree Entertainment, aligning the Cloud Contact Center implementation to the company’s need to minimize average handling times and streamline event information automation.
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Bigtree Entertainment PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, Bigtree Entertainment deployed Intuit Mailchimp Mandrill for Transactional Email on its public website to handle website-triggered messaging. The implementation placed Intuit Mailchimp Mandrill at the center of outbound transactional workflows for account notifications and contact form delivery, centralizing message generation and send orchestration for web-originated events.
Configuration focused on standard transactional email capabilities, using SMTP relay and HTTP API endpoints for real time sends, template-driven message construction, and merge field personalization. Intuit Mailchimp Mandrill templates were organized with version controls and tagging to support event-based content and to enable programmatic selection of messages by the website backend.
Integrations were limited to the website environment, with webhooks configured to deliver bounce, delivery, and open events back to the site for operational handling. Operational coverage emphasized customer facing flows tied to the website, aligning message management with product and customer experience responsibilities rather than broad enterprise email marketing.
Governance practices included centralized template stewardship, domain authentication steps typical for transactional email such as SPF and DKIM, and API key management to control send authorization. Logging and event capture were implemented to support deliverability troubleshooting and to feed routine operational monitoring for the website driven Transactional Email channel.
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Bigtree Entertainment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bigtree Entertainment
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bigtree Entertainment Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bigtree Entertainment IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bigtree Entertainment digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bigtree Entertainment Technographics
Bigtree Entertainment is a Professional Services organization based in India,
with around 300 employees and annual revenues of $30.0 million.
Bigtree Entertainment operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Ameyo Voice Logger System and Intuit Mailchimp Mandrill,
covering areas like Collaboration, Call Center and Transactional Email.
Bigtree Entertainment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Ameyo and Intuit.
Bigtree Entertainment recently adopted applications including
Microsoft Azure Cloud Services in 2020, Cloudflare CDN in 2019 and Ameyo Voice Logger System in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bigtree Entertainment’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bigtree Entertainment’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bigtree Entertainment technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.