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Bike-Components
Location
Carlo-Schmid-Strasse 12,
Wurselen, 52146,
Germany
Website
https://www.bike-components.de/
Phone
49 2405 450045
Artw industry
Retail
Employee
Revenue

Bike-Components Technographics

Bike-Components Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Bike-Components and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Bike-Components employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Bike-Components has purchased the following applications: Klarna Payments for Payment Processing in 2020, melibo for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Bike-Components is running and its propensity to invest more and deepen its relationship with Klarna , melibo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Bike-Components revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bike-Components intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Bike-Components Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Klarna Legacy Klarna Payments Payment Processing ERP Financial Management n/a 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
melibo Legacy melibo Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, Bike-Components implemented melibo on their public website. Bike-Components deployed melibo Chatbots and Conversational AI to support e-commerce and customer service functions, embedding the assistant across product and category pages to provide real-time shopper interaction. Configuration centered on conversational FAQ automation, guided product discovery, and session based navigation of product catalogs, with intent design and response templates tailored to retail catalog and shipping terminology. melibo was provisioned as a web conversational assistant with conversational flows configured for answer retrieval, guided selling prompts, and contact capture for follow up. Operational ownership sits with the e-commerce and customer service teams, with a governance cycle for content updates, intent tuning, and transcript review to keep conversational responses aligned with merchandising and catalog changes. Monitoring and iterative refinement processes are used to tune melibo Chatbots and Conversational AI behavior as product assortments and promotional calendars evolve.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2022 2022
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Bike-Components
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Bike-Components Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Bike-Components Technographics

Bike-Components is a Retail organization based in Germany, with around 300 employees and annual revenues of $50.0 million.

Bike-Components operates a diverse technology stack with applications such as Klarna Payments, melibo and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

Bike-Components has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Klarna, melibo and Microsoft.

Bike-Components recently adopted applications including melibo in 2024, Atlassian Jira Service Desk in 2024 and Microsoft 365 in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Bike-Components’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Bike-Components’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Bike-Components technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.