Bilderberg
Amstelveenseweg 646,
Amsterdam, 1081 JJ,
Netherlands
Amsterdam, 1081 JJ,
Netherlands
31 75 303 0612
Leisure and Hospitality
Bilderberg Technographics
Bilderberg Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bilderberg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Bilderberg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bilderberg has purchased the following applications: Basware AP Automation for AP Automation in 2014, Mews Property Management for Hotel Property Management in 2025, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bilderberg is running and its propensity to invest more and deepen its relationship with BasWare , Mews Systems , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bilderberg revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bilderberg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bilderberg Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BasWare | Legacy | Basware AP Automation | AP Automation | ERP Financial Management | ICreative | 2014 | 2014 |
In 2014, Bilderberg implemented Basware AP Automation across its Dutch hotel chain. Basware AP Automation was deployed as the companys AP Automation platform to centralize invoice intake and to enable high-volume electronic invoicing.
The implementation addressed an annual volume of approximately 40,000 supplier invoices driven by decentralized purchasing across hospitality operations. Functional capabilities implemented included electronic invoice receipt and processing, automated invoice capture, workflow routing for approvals, automated matching and exception handling, consistent with standard AP Automation workflows for invoice-to-pay orchestration.
The project was delivered with implementation partner ICreative and included connectivity to e-invoicing channels, enabling suppliers to submit invoices electronically into the Basware AP Automation environment. Operational coverage extended across Bilderbergs finance and accounting function supporting accounts payable processing for the hotel group rather than a single property.
Governance and process changes accompanied the rollout, consolidating invoice processing and reducing the internal invoice processing headcount from 40 to 3. Today Bilderberg receives 80% of its invoices electronically, and Manager Finance Accounting & Control Stéphanie van der Stelt reports that costs have been reduced and efficiency has increased as a result of the Basware AP Automation deployment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Bilderberg implemented Mews Property Management as its centralized Hotel Property Management system, deploying the application to power online bookings on its website and to consolidate reservation and front-office operations. Bilderberg is a Netherlands-based leisure and hospitality operator with approximately 700 employees, and the implementation positions Mews Property Management as the primary system for guest-facing reservations and property operations.
The implementation focuses on standard Hotel Property Management functional capabilities, including reservations and booking engine integration, front-desk check-in and check-out workflows, rate and inventory controls, guest profile management, and housekeeping coordination. Configuration work emphasized aligning booking rules and rate plans with the website booking flow, and instrumenting guest profile and reservation records to support operational consistency across properties.
Operational coverage extends to reservations, front-office, revenue-related pricing controls, and operations teams, with Mews Property Management integrated directly into the public website to capture direct bookings. The deployment centralizes booking data within Mews Property Management to standardize workflows and guest records across Bilderberg managed properties, improving system-of-record consistency for hotel operations and marketing touchpoints.
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Reservation and Booking Management | ERP Services and Operations |
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2015 | 2015 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Bilderberg implemented LiveChat on its website, adopting a Chatbots and Conversational AI solution to support guest engagement. Bilderberg is a Netherlands based leisure and hospitality company with approximately 700 employees and reported revenue of 85,000,000, and the deployment is centered on the corporate site https://www.bilderberg.nl/ for customer-facing chat interactions.
The LiveChat implementation is organized around the LiveChat web chat widget and agent console, leveraging typical Chatbots and Conversational AI capabilities such as real-time messaging, canned responses, chat routing, visitor session tracking, and conversation history capture. Configuration work emphasized the web widget behavior, pre-chat visitor capture fields, and agent-facing scripts to standardize responses and accelerate handling of reservation and guest service inquiries.
Operational coverage is focused on customer service and reservations workflows routed through the LiveChat agent interface, with administrative controls managed in the LiveChat management dashboard. Governance practices documented include chat handling protocols and scripted reply libraries to maintain consistency in guest communications, and ongoing configuration is managed via the LiveChat application on the website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bilderberg
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bilderberg Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bilderberg IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bilderberg digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bilderberg Technographics
Bilderberg is a Leisure and Hospitality organization based in Netherlands,
with around 700 employees and annual revenues of $85.0 million.
Bilderberg operates a diverse technology stack with applications such as
Basware AP Automation, Mews Property Management and LiveChat,
covering areas like AP Automation, Hotel Property Management and Chatbots and Conversational AI.
Bilderberg has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BasWare, Mews Systems and LiveChat, Inc..
Bilderberg recently adopted applications including
Mews Property Management in 2025, Microsoft 365 in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bilderberg’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bilderberg’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bilderberg technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.