San Antonio, 78207, TX,
United States
Bill Miller Bar-B-Q Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bill Miller Bar-B-Q and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Bill Miller Bar-B-Q employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bill Miller Bar-B-Q has purchased the following applications: Sage 100 (formerly MAS 90 & MAS 200) for ERP Financial in 2008, Heartland Digital Dining for Point Of Sale in 2020, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bill Miller Bar-B-Q is running and its propensity to invest more and deepen its relationship with Sage , Heartland, a Global Payments Company , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bill Miller Bar-B-Q revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bill Miller Bar-B-Q intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 (formerly MAS 90 & MAS 200) | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Heartland, a Global Payments Company | Legacy | Heartland Digital Dining | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Bill Miller Bar-B-Q implemented Heartland Digital Dining as its Point Of Sale. The deployment supported the restaurant chain’s footprint of more than 80 locations and nearly 1,000 POS terminals and corporate workstations, with primary operational ownership residing in the IT organization based in San Antonio, Texas.
Heartland Digital Dining was provisioned as the central POS application for transaction processing, front of house order entry, and reporting workflows including labor and sales reports. POS terminals run predominantly on Windows with a small number of Linux servers in the environment, and the rollout emphasized standard POS configuration, user training workflows, and report distribution capabilities common to the Point Of Sale category.
The IT team paired Heartland Digital Dining with Splashtop Remote Support to enable remote monitoring and management of endpoints, rapid incident remediation, file transfer, and real time training sessions. Splashtop agents were deployed via group policy, and the support stack leveraged 1-to-Many distribution, alerting for disk space and CPU utilization, remote wake and reboot, and session recording to maintain operational continuity and PCI compliant access controls while supporting both POS and corporate endpoints.
Operational governance centered on centralized remote support, alert-driven monitoring, and technician-driven on-demand troubleshooting to minimize store visits, and the teams used remote sessions to train business users on report generation within Heartland Digital Dining. The remote support arrangement documented in the supporting case study reports over 45% cost reduction and improved remote session performance after switching remote support tooling, and it also enabled continued support during the pandemic when in-person access was constrained.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Event Management | Collaboration |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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