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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

BioFire Diagnostics, LLC Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Field Service (ex ClickSoftware) Field Service Management ERP Services and Operations n/a 2017 2017
In 2017, BioFire Diagnostics, LLC deployed Salesforce Field Service (ex ClickSoftware) as its Field Service Management solution. The implementation positioned Salesforce Field Service (ex ClickSoftware) to manage field operations and to formalize service delivery workflows supporting the companys customer support and technical service functions. The implementation centered on Field Service Lightning capabilities including scheduling and dispatch, work order and service appointment management, mobile technician enablement, and skill based routing for service resources. Custom development was used to extend the platform, with APEX, VisualForce, JavaScript, and Lightning components referenced as required technical competencies for ongoing configuration and automation. Integrations tied Salesforce Field Service (ex ClickSoftware) to Sales Cloud, Service Cloud, and Community to establish a unified case to work order lifecycle and to synchronize customer and account records across sales and service. Integration patterns emphasized native Salesforce platform connectivity supplemented by custom APEX logic to support business specific orchestration between clouds. Governance and operational ownership emphasized internal Salesforce development experience and cross functional control between IT and service operations, informed by the listed requirement for three years of Salesforce development experience and functional knowledge of Sales Cloud, Service Cloud, Field Service Lightning, and Community. Rollout focused on configuring platform modules and developer led customization, with governance processes for change control, code management, and staged activation across service teams.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Domo Legacy Domo Analytics and BI Analytics and BI n/a 2016 2018
In 2016, BioFire Diagnostics, LLC implemented Domo as its enterprise Analytics and BI platform to centralize reporting and visualization across laboratory and operational datasets. The Domo implementation established a primary analytics layer for the company, positioning Analytics and BI as the authoritative source for dashboards, operational scorecards, and ad hoc analysis. Configuration work focused on Domo dataflows, dashboard cataloging, and data model standardization, with emphasis on ETL orchestration and reusable data sets. Functional capabilities implemented included scheduled ETL pipelines, curated dashboards, pixel level visualization controls, and role based dashboard access to support analytical workflows consistent with Analytics and BI best practices. Integrations were built to pull structured data from MS SQL, MySQL, and Amazon Redshift, and to ingest business system feeds from SAP, Salesforce, OSI PI System, and Jira as available. The implementation leveraged data warehousing and data modeling patterns, with BI analysts applying SQL expertise and scripting in R, Python, JavaScript and D3 JS to transform, enrich, and visualize data inside Domo, while continuing to use expert level Excel for deep analysis and spreadsheet based validation. Governance emphasized data modeling conventions, visualization standards, and controlled access processes to maintain accuracy and completeness in analytical outputs. Operational ownership landed with embedded BI analysts able to complete objectives without high levels of supervision, using MS Office Suite and flow chart software for documentation and process mapping, aligning the Domo deployment to the companys analytical and reporting needs.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020 BioFire Diagnostics, LLC deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution, using Cisco Webex Meetings on its public website to provide virtual meeting entry points for customers and partners. The deployment surfaced join buttons and hosted meeting pages on biofiredx.com to streamline external meeting requests and live demonstrations. The implementation focused on core conferencing modules including multiway audio and video, screen sharing, meeting recording, in session chat, participant management and meeting scheduling workflows common to Audio Video and Web Conferencing platforms. Configuration emphasized web embedded join flows, URL based meeting links and meeting moderation controls to manage external participant access. Operational coverage included external customer engagement via the corporate website and internal collaboration for corporate teams, aligning conferencing access with corporate identity and access controls. Governance established meeting moderation workflows and role based participant permissions to support controlled interactions in a regulated life sciences environment.
Collaboration Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2017 2017
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2015 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Test Automation Platform PaaS 2018 2018
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at BioFire Diagnostics, LLC
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by BioFire Diagnostics, LLC Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD BioFire Diagnostics, LLC Technographics

BioFire Diagnostics, LLC is a Life Sciences organization based in United States, with around 2000 employees and annual revenues of $500.0 million.

BioFire Diagnostics, LLC operates a diverse technology stack with applications such as Salesforce Field Service (ex ClickSoftware), Domo and Cisco Webex Meetings, covering areas like Field Service Management, Analytics and BI and Audio Video and Web Conferencing.

BioFire Diagnostics, LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Domo and Cisco Systems.

BioFire Diagnostics, LLC recently adopted applications including Salesforce Sales Cloud in 2021, Citrix Wrike in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of BioFire Diagnostics, LLC’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates BioFire Diagnostics, LLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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