AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Birkenstock Tech Stack and Enterprise Applications

Birkenstock ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP SAP Business One SAP ERP ECC 6.0 ERP Financial ERP n/a 2015 2015
In 2015, Birkenstock migrated from SAP Business One to SAP ERP ECC 6.0 as its ERP Financial platform. The German rollout completed most tasks and various SAP modules are now supporting reorganized processes in Germany, addressing the high number of product combinations from sizes and colors and seasonal regional fluctuations. SAP ERP ECC 6.0 was configured to provide core financial accounting and controlling capabilities alongside materials management, sales and distribution, production planning and warehouse management modules. The configuration aligned procure to pay, order to cash and manufacturing workflows to the companys product complexity and seasonal demand patterns. The implementation is integrated with the fully automated central warehouse Vettelschoß and production systems, supporting operations that dispatch up to 80,000 boxes per day. Operational coverage initially centers on production, operations, warehouse and finance in Germany, with a planned roll out to Birkenstocks foreign companies as the next phase. Governance centered on stabilizing production and operations before international rollout, creating a standardized set of processes and system configurations for replication. The project has laid the foundations for the manufacturers next level of technical innovation, and as Waliuollah Ali, Head of the Consumer Products Industry segment at itelligence, stated, "With its SAP implementation, Birkenstock has reached the next level of technical innovation and is optimally prepared for all future requirements."
Payment Processing ERP 2020 2020
Birkenstock HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Employee Central Global Benefits Benefits Administration HCM n/a 2016 2016
In 2016, Birkenstock implemented SAP SuccessFactors Employee Central Global Benefits to establish a centralized platform for benefits administration across its HR Corporate functions. The deployment targeted benefits configuration and operational processing for Birkenstock Europe GmbH, with visible operational support in the Cologne HR Corporate department and applicability to the companys German locations where benefits are administered. The SAP SuccessFactors Employee Central Global Benefits implementation focused on core Benefits Administration capabilities, including master and transaction data maintenance, benefits enrollment and eligibility configuration, and ad hoc reporting. Configuration work included cataloging benefit plans, defining eligibility rules and maintaining employee benefit transaction records, with routine report generation as part of standard operating procedures. Integrations connected the SuccessFactors Employee Central Global Benefits instance with Birkenstocks SAP ERP based HR system to align master data and support payroll-related workflows, reflecting the existing use of both SAP ERP and SuccessFactors in HR operations. Operational coverage emphasized HR and payroll adjacent functions, with day to day administration and report requests handled by the HR Corporate Group Benefits team in Cologne, including participation from working student roles to support processing and data maintenance. Governance centered on centralized benefits data stewardship inside HR Corporate, standardizing workflows for benefits processing and report creation, and embedding the application into ongoing HR projects and operational routines. The implementation narrative underscores Birkenstocks use of SAP SuccessFactors Employee Central Global Benefits for Benefits Administration, institutionalizing benefits data governance and operationalizing benefits enrollment and reporting across its HR organization.
Core HR HCM 2015 2015
Offboarding HCM 2016 2016
Onboarding HCM 2016 2016
Recruiting, Applicant Tracking System HCM 2015 2015
Birkenstock Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018 Birkenstock implemented Cisco Webex Meetings for Audio Video and Web Conferencing on its corporate website to provide browser-based meeting access for external and internal stakeholders. Cisco Webex Meetings is deployed as the primary audio, video, and web conferencing layer integrated into customer-facing pages, enabling live presentations and direct engagement without requiring a separate client for participants. The implementation leverages standard Audio Video and Web Conferencing capabilities such as scheduled meetings, HD video and audio, screen sharing, in-meeting recording, and participant management. Configuration work focused on embedding Webex Meetings widgets and meeting join flows into the site, aligning session controls and media negotiation to browser-based access patterns common to web conferencing deployments. Operational coverage centers on corporate communications and customer engagement functions, with usage visible on the public website for sales demonstrations and partner interactions while also supporting internal collaboration needs. Governance emphasizes centralized meeting administration, role based access and meeting policy controls to manage participant permissions and meeting settings across the organization. Cisco Webex Meetings is referred to by name in the deployment, and the implementation positions Birkenstock to unify web hosted conferencing workflows under a single Audio Video and Web Conferencing platform, simplifying the online meeting experience for external visitors and internal users alike.
Birkenstock eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2020 2020
eCommerce eCommerce 2016 2016
Personalization and Product Recommendations eCommerce 2016 2016
Birkenstock CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Customer Experience CRM 2020 2020
Customer Support CRM 2022 2022
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Birkenstock ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
Birkenstock TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Birkenstock IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Birkenstock

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Birkenstock Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Birkenstock IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Birkenstock digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Birkenstock Technographics
Birkenstock is a Consumer Packaged Goods organization based in Germany, with around 5500 employees and annual revenues of $720.0 million.
Birkenstock operates a diverse technology stack with applications such as SAP ERP ECC 6.0, SAP SuccessFactors Employee Central Global Benefits and Cisco Webex Meetings, covering areas like ERP Financial, Benefits Administration and Audio Video and Web Conferencing.
Birkenstock has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Cisco Systems.
Birkenstock recently adopted applications including FreshDesk Customer Support in 2022, Salesforce Sales Cloud in 2021 and Akamai CDN in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Birkenstock’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Birkenstock’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Birkenstock technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.