Pittsburg, 94565, CA,
United States
Bishop-Wisecarver Technographics
Bishop-Wisecarver Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bishop-Wisecarver and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Bishop-Wisecarver employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bishop-Wisecarver has purchased the following applications: SAP Concur Invoice for AP Automation in 2018, Syspro Manufacturing ERP for Manufacturing ERP in 2016, My Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bishop-Wisecarver is running and its propensity to invest more and deepen its relationship with SAP , SYSPRO , My Live Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bishop-Wisecarver revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bishop-Wisecarver intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bishop-Wisecarver Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Invoice | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Bishop-Wisecarver deployed SAP Concur Invoice to automate accounts payable workflows as part of an AP Automation initiative. The family owned manufacturing company implemented SAP Concur Invoice to centralize employee reimbursements, invoice approvals and payments, and to provide a more consistent user experience across finance operations.
SAP Concur Invoice was configured to standardize invoice intake, route invoices through approval workflows, and initiate electronic payment processing, aligned with AP Automation best practices. The deployment incorporated Concur Expense for employee reimbursement processing and expense visibility, enabling tighter card controls and centralized expense capture.
Operational scope focused on the accounts payable team and the broader finance close process, with configuration changes that reduced manual touchpoints in month end activities. The implementation emphasized workflow orchestration and approval governance to accelerate invoice throughput and improve expense oversight.
Outcomes reported by Bishop-Wisecarver included an AP department savings of 80 hours per month and a nearly 25 percent reduction in credit card spend attributed to controls enabled by Concur Expense. The company also reduced month end close time from as long as 15 days to three days, a change credited to the SAP Concur platform by Joe Lusby, Assistant Controller for Bishop-Wisecarver.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SYSPRO | Legacy | Syspro Manufacturing ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Bishop-Wisecarver deployed Syspro Manufacturing ERP to support manufacturing, distribution, and finance operations. The Syspro Manufacturing ERP implementation was positioned as the core transactional system for inventory control, sales order processing, and accounting data used across the business.
Configuration work focused on inventory and pricing automation, order-to-cash workflows, and accounting integration. SQL script routines and database triggers were implemented to perform regular inventory price updates by item class, vendor, and customer class inside Syspro Manufacturing ERP, and SQL views were created to sync ERP data with Adaptive Insights for financial analysis and planning.
The Syspro Manufacturing ERP environment was integrated with the company Magento web commerce platform to automate price updates, process online sales orders, and provision customer accounts. Additional integrations and operational tooling included Marketo and Showpad for marketing enablement, Zendesk for IT and customer service ticket tracking, ESET Endpoint Security for endpoint protection, and network segmentation implemented on Meraki switches and firewall to isolate guest wireless and separate production traffic.
Governance and operational controls were put in place by the Software and Data Architecture function, including MFA, password complexity and expiration policies, and mail transport rules to address impersonation and phishing. Infrastructure hardening and deployment of additional domain resilience reduced single points of failure, and the Magento platform upgrade was executed with zero customer-facing downtime, while accounting productivity was improved through custom SQL reporting and automated data synchronization between Syspro Manufacturing ERP and downstream analytics.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Bishop-Wisecarver deployed My Live Chat on its public website. My Live Chat is categorized as Chatbots and Conversational AI and serves as the companys primary web based customer engagement channel for prospect and customer inquiries and preliminary support triage.
The implementation is delivered as an embedded client side chat widget providing real time messaging, pre scripted responses, session transfer to human agents, and presence indicators, reflecting standard Chatbots and Conversational AI capabilities. Operational coverage is focused on the customer facing digital touchpoint and routes web conversations to support and sales user groups, with agent workflows and response template libraries used to standardize handling and escalation across the site.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bishop-Wisecarver
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Bishop-Wisecarver Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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