Bissinger's Chocolates
1600 N Broadway,
Saint Louis, 63102, MO,
United States
Saint Louis, 63102, MO,
United States
1 314-664-7680
Consumer Packaged Goods
Bissinger's Chocolates Technographics
Bissinger's Chocolates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bissinger's Chocolates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Bissinger's Chocolates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bissinger's Chocolates has purchased the following applications: Apple Pay for Payment Processing in 2022, ECI Deacom ERP for Manufacturing ERP in 2013, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bissinger's Chocolates is running and its propensity to invest more and deepen its relationship with Apple , ECi Software Solutions , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bissinger's Chocolates revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bissinger's Chocolates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bissinger's Chocolates Tech Stack and Enterprise Applications
Bissinger's Chocolates ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Bissinger's Chocolates implemented Apple Pay on its website as a Payment Processing option within the ecommerce checkout. The deployment integrates the Apple Pay web payment flow into the customer facing checkout, leveraging client side wallet interactions and tokenized card credentials to authorize payments and surface native wallet prompts on supported Apple devices and browsers.
Apple Pay is configured to present as a payment method across desktop and mobile browsers that support Apple Pay web APIs, which changes checkout orchestration to surface the wallet when device and browser meet merchant validation. The implementation centers on web checkout instrumentation, payment button placement, merchant validation steps and server side processing of payment tokens to complete order capture within the existing ecommerce flow.
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Bissinger's Chocolates ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Deacom ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Bissinger's Chocolates began a program to deploy ECI Deacom ERP across its manufacturing and distribution operations, with project activity spanning January 2013 to September 2014. Bissinger's Chocolates implemented ECI Deacom ERP, a Manufacturing ERP, to support core business functions including inventory control, order fulfillment, receiving, and logistics.
The deployment emphasized inventory control and warehouse management capabilities within ECI Deacom ERP, including configuration of a standardized bin location numbering system and re-slotting of the warehouse to create improved pick path flows for order selectors. Receiving workflows were configured to follow HACCP protocols and to align with manufacturing GMPs, integrating food safety procedures into operational processes.
Operational scope covered the corporate warehouse, outbound LTL and truckload freight logistics, and the logistics coordination for relocating an out of state satellite facility and an in state facility into a new corporate headquarters. Warehouse and logistics staffing and supervisory structure informed role based access and operational workflows within ECI Deacom ERP, with daily operations overseen by warehouse management.
Project governance included cross functional project team membership overseeing the ECI Deacom ERP launch and process change management for receiving and inventory procedures to lay groundwork for future SQF certification. Reported outcomes included improved order fulfillment throughput and improved inventory control driven by the standardized bin system and updated receiving procedures.
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Bissinger's Chocolates AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Bissinger's Chocolates implemented LiveChat on its website. The LiveChat deployment is classified as Chatbots and Conversational AI and was embedded as a customer-facing chat widget on the Bissinger's e-commerce storefront to support online customer engagement.
The deployment uses LiveChat's cloud-hosted chat widget and agent console to enable real-time text conversations, canned responses, chat transcripts, and visitor context for agents, reflecting standard Chatbots and Conversational AI functional modules. Operational scope is focused on online customer service and e-commerce functions within the United States, routing web inquiries to customer service agents through the LiveChat web console during staffed hours. Governance appears concentrated on web-channel management, session logging, and transcript review to support agent workflows and customer inquiry handling.
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Bissinger's Chocolates Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Bissinger's Chocolates Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Bissinger's Chocolates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Bissinger's Chocolates PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Bissinger's Chocolates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Bissinger's Chocolates
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Operations Manager | Manager | Finance | |
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President / CEO | CXO | Finance | |
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Apps Being Evaluated by Bissinger's Chocolates Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bissinger's Chocolates IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bissinger's Chocolates digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bissinger's Chocolates Technographics
Bissinger's Chocolates is a Consumer Packaged Goods organization based in United States,
with around 150 employees and annual revenues of $20.0 million.
Bissinger's Chocolates operates a diverse technology stack with applications such as
Apple Pay, ECI Deacom ERP and LiveChat,
covering areas like Payment Processing, Manufacturing ERP and Chatbots and Conversational AI.
Bissinger's Chocolates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, ECi Software Solutions and LiveChat, Inc..
Bissinger's Chocolates recently adopted applications including
Apple Pay in 2022, Shopify in 2022 and Smile UI in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bissinger's Chocolates’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bissinger's Chocolates’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bissinger's Chocolates technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.