Bitvavo
Keizersgracht 281,
Amsterdam, 1016 ED,
Netherlands
Amsterdam, 1016 ED,
Netherlands
n/a
Banking and Financial Services
Bitvavo Technographics
Bitvavo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bitvavo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Bitvavo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bitvavo has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Zendesk Service for Customer Support in 2018, Sastrify for IT Asset Management (ITAM), SaaS Spend Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bitvavo is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bitvavo revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bitvavo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bitvavo Tech Stack and Enterprise Applications
Bitvavo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Bitvavo implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Public references on Bitvavo's website indicate Google Workspace is actively provisioned for corporate accounts, establishing a cloud-hosted SaaS backbone for email and document collaboration across the organization.
The deployment centers on core Google Workspace capabilities including Gmail, Drive, Docs, Sheets, Slides, Calendar, Meet, and the Google Admin console, aligned with standard Collaboration functional workflows. Configuration signals point to use of shared drives and document collaboration primitives, role-based group management, and centralized domain administration for user provisioning and access control.
Operational coverage is oriented to internal business functions that rely on synchronous and asynchronous collaboration, including engineering, operations, support, and corporate teams, consistent with a 500 employee technology-first firm in Banking and Financial Services. No named third party integrations or implementation partners are disclosed in the available source, therefore integrations beyond native Google Workspace services are not specified.
Governance appears to rely on Google Workspace administrative controls for account lifecycle, group policies, and data access governance, with administrative orchestration through the Admin console and standard platform settings for security and compliance. The relationship is clearly expressed as Bitvavo Google Workspace (Formerly Google G-Suite) Collaboration supporting internal communications and productivity workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Bitvavo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Bitvavo implemented Zendesk Service for Customer Support on its website. The deployment embeds Zendesk Service as the front-line web support channel, surfacing an on-site support widget that captures web-originated tickets and customer inquiries.
Configuration emphasized core Customer Support capabilities, using Zendesk Service to centralize ticketing workflows, knowledge base driven self-service, automated ticket routing, and response macros to standardize agent handling. The implementation organized inbound web requests into unified queues, applied tagging and priority rules, and enabled workflow automation to support consistent case processing.
Operational coverage focused on customer support and service operations tied to the website channel, enabling agent queue management, SLA-oriented triage, and collaboration features for support teams. Governance measures formalized ticket ownership, triage rules, and reporting dashboards to provide operational visibility into web-sourced customer interactions.
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Bitvavo IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sastrify | Legacy | Sastrify | IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management | n/a | 2020 | 2020 |
In 2020 Bitvavo implemented Sastrify as its SaaS procurement and spend control platform to extend runway during a period of rapid growth, choosing Sastrify specifically for negotiation support and price benchmarking. The deployment targeted IT Asset Management (ITAM),SaaS Spend Management use cases and was positioned to centralize visibility across the companys SaaS contracts and subscriptions.
The implementation configured Sastrify to provide a consolidated SaaS inventory and spend visibility, standardized procurement workflows, and benchmarking capabilities to support vendor negotiations. Typical functional elements used include price benchmarking, contract management support, and workflow automation for procurement approvals, aligned with the expectations for IT Asset Management (ITAM),SaaS Spend Management solutions.
Operational ownership rested with procurement and finance teams, which used Sastrify to streamline procurement processes and reduce time spent on vendor negotiations, allowing staff to focus on other tasks. The customer narrative reports that Sastrify produced quick cost savings and a more efficient procurement process, outcomes that reinforced continued use of the Sastrify platform.
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Bitvavo TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2024 | 2024 |
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Bitvavo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Bitvavo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Data Streaming | IaaS |
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2022 | 2022 |
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Bitvavo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bitvavo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bitvavo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bitvavo IT executives and key decision makers. This section highlights Bitvavo's latest recorded technology evaluations, including Kyriba Treasury for Treasury Management on 2026-02-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bitvavo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-20 | Bitvavo | Evaluated | Kyriba | Kyriba Treasury | Treasury Management | TRM |
FAQ - APPS RUN THE WORLD Bitvavo Technographics
Bitvavo is a Banking and Financial Services organization based in Netherlands,
with around 500 employees and annual revenues of $30.0 million.
Bitvavo operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Zendesk Service and Sastrify,
covering areas like Collaboration, Customer Support and IT Asset Management (ITAM), SaaS Spend Management.
Bitvavo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Zendesk and Sastrify.
Bitvavo recently adopted applications including
Nasdaq MARTS in 2024, Amazon CloudFront in 2023 and Cloudflare CDN in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bitvavo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bitvavo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bitvavo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.