Makati, 1209,
Philippines
Bizmates Philippines Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bizmates Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 820 Bizmates Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bizmates Philippines has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Sprocket for Customer Experience in 2020, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bizmates Philippines is running and its propensity to invest more and deepen its relationship with Google , Sprocket , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bizmates Philippines revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bizmates Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sprocket | Legacy | Sprocket | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Bizmates Philippines, a professional services firm of 820 employees, deployed Sprocket on their website. Bizmates uses Sprocket as a Customer Experience application to instrument customer-facing web pages and manage on-site engagement across marketing and customer success channels.
The Sprocket implementation focuses on front-end instrumentation and real-time interaction capture, using client-side tagging to enable visitor analytics, on-site feedback collection, and targeted engagement triggers typical of Customer Experience platforms. Configuration work centered on page-level rules and engagement workflows within the website environment, and the full application name Sprocket is present in the site implementation.
Operational ownership is aligned with digital, marketing, and customer success teams who tune engagement parameters and feedback funnels. Governance emphasizes front-end configuration controls and privacy-aware data capture for web interactions, with ongoing tuning of engagement rules rather than back-office system integration.
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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