Black Box
Building No.9 501, 5th Floor Airoli Knowledge Park MIDC Industrial Area, Airoli,
Navi Mumbai, 400708,
India
Navi Mumbai, 400708,
India
91 22 6661 7272
Professional Services
Black Box Technographics
Black Box Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Black Box and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Black Box employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Black Box has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, JobDiva ATS for Applicant Tracking System in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Black Box is running and its propensity to invest more and deepen its relationship with SAP , VA Tech Ventures , JobDiva or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Black Box revenues, which have grown to $691.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Black Box intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Black Box Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
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Expense Management | ERP Financial Management |
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2020 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobDiva | Legacy | JobDiva ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Black Box implemented JobDiva ATS on its corporate career site, bringing an Applicant Tracking System into the public-facing candidate experience. The deployment is oriented toward online candidate intake and career site integration, with JobDiva ATS exposed to external applicants through the company website to capture applications and route them into an internal recruiting queue.
The JobDiva ATS implementation centers on standard Applicant Tracking System capabilities, including job requisition creation, applicant capture and resume parsing, configurable applicant workflows, interview scheduling, and recruiter-facing dashboards. Configuration work emphasized workflow automation for recruiter routing and status updates, and the system was provisioned to support recruiting and HR functional processes for candidate sourcing through hire.
Operational coverage focuses on Black Box recruiting and human resources teams in India, with governance measures to standardize vacancy postings and candidate status controls. Role-based access, configurable workflows, and reporting capabilities were positioned to enforce consistent recruitment process steps, while career site integration ensures a direct channel from job posting to applicant record in JobDiva ATS.
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Core HR | HCM |
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2022 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022 Black Box implemented Cisco Webex Meetings as a customer-facing and internal conferencing capability. The implementation is visible on their public website, indicating an embedded web conferencing presence that aligns with the Audio Video and Web Conferencing category and supports real-time client engagement and remote collaboration.
The Cisco Webex Meetings deployment centers on core conferencing modules including scheduled meetings, ad hoc video sessions, screen sharing, and meeting recording, configured for web-initiated sessions and browser-based join flows. Cisco Webex Meetings is used to host interactive sessions directly from web pages, which suggests configuration work on meeting widgets, join flows, and participant controls consistent with audio video and web conferencing best practices.
Operational coverage emphasizes professional services workflows, with use cases spanning client presentations, remote sales demos, and project delivery coordination across Black Box teams in India. The implementation scope is oriented toward both external customer touchpoints and internal collaboration, indicating integration at the web front end rather than backend system integrations not specified in the source.
Governance appears focused on centralized administration of meeting policies, access controls, and web embed management to ensure consistent session behavior and participant experience. Rollout and operational management likely follow defined moderation and scheduling processes to support repeatable client engagements, while Cisco Webex Meetings remains the primary Audio Video and Web Conferencing platform cited on the company site.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Black Box
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Black Box Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Black Box IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Black Box digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Black Box Technographics
Black Box is a Professional Services organization based in India,
with around 3500 employees and annual revenues of $691.0 million.
Black Box operates a diverse technology stack with applications such as
SAP S/4 HANA, JobDiva ATS and Cisco Webex Meetings,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
Black Box has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, JobDiva and Cisco Systems.
Black Box recently adopted applications including
JobDiva ATS in 2022, Cisco Webex Meetings in 2022 and Salesforce Pardot in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Black Box’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Black Box’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Black Box technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.