Black Rock Coffee Bar
9170 E Bahia Drive, Suite 101,
Scottsdale, 85260, AZ,
United States
Scottsdale, 85260, AZ,
United States
1 458-256-9668
Leisure and Hospitality
Black Rock Coffee Bar Technographics
Black Rock Coffee Bar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Black Rock Coffee Bar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 Black Rock Coffee Bar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Black Rock Coffee Bar has purchased the following applications: Sage Intacct for ERP Financial in 2018, Revel Systems POS for Point Of Sale in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Black Rock Coffee Bar is running and its propensity to invest more and deepen its relationship with Sage , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Black Rock Coffee Bar revenues, which have grown to $189.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Black Rock Coffee Bar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Black Rock Coffee Bar Tech Stack and Enterprise Applications
Black Rock Coffee Bar ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Sage | Intuit QuickBooks Online | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Black Rock Coffee Bar transitioned its ERP Financial system from Intuit QuickBooks Online to Sage Intacct. The move centralized core finance functions within Sage Intacct while preserving day to day use of complementary tools across the organization.
Sage Intacct was configured to support accounts receivable, accounts payable, bookkeeping, and the month end close cadence, and financial reporting was created and edited for multiple internal departments. Configuration work focused on standard financial workflows and reporting structures consistent with an ERP Financial deployment, enabling consolidated ledger management and department-level reporting.
The Sage Intacct implementation operated alongside G Suite, SAP Concur, Nexonia, Excel, Monday.com, and Slack for daily processes, expense management, time and expense capture, ad hoc analysis, work management, and team communication. The finance function ran in a largely remote model, coordinating with distributed leaders and team members while using these productivity and expense tools to support operational continuity.
Process and governance changes accompanied the platform transition, with teams building and improving processes across accounts receivable, accounts payable, bookkeeping, and month end close. The organization hired, trained, and supported finance staff as the team and company tripled in size, embedding Sage Intacct into ongoing financial operations and reporting workflows.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Black Rock Coffee Bar ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Revel Systems | Legacy | Revel Systems POS | Point Of Sale | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Black Rock Coffee Bar implemented Revel Systems POS as its Point Of Sale platform across more than 130 locations, deploying Revel's open cloud order management platform to centralize in-store order management and guest experience operations. The company signaled a best-of-breed technology strategy and plans to rapidly expand nationwide while using Revel Systems POS to unify transaction processing, order routing, and store-level data capture.
The implementation configured core POS functionality alongside Revel Mobile Order Takers as a line buster tool and Revel's advanced kitchen display system to remove paper tickets. Revel Systems POS was instrumented to display orders from all channels on the Revel KDS, enabling consolidated order routing, improved order accuracy, and faster speed of service as part of store workflow automation.
Integrations were executed with external solutions for loyalty, gift cards, online ordering, inventory management, and employee management, reflecting the open integration architecture of the Revel platform. Deployment covered more than 130 West Coast locations initially, and Revel partnered with HonorBuilt to complete the rollout in eight weeks, with Revel providing implementation support that enabled stores to go live ahead of schedule.
Operational governance emphasized centralized order orchestration and analytics driven store operations, enabling teams to use point-of-sale data for continuous performance review. Black Rock Coffee Bar reported that Revel Systems POS provided the data and operational controls to streamline operations and improve the guest experience, with explicit improvements cited in line flow, order accuracy, and elimination of paper tickets.
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Restaurant Management | ERP Services and Operations |
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2021 | 2021 |
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Black Rock Coffee Bar Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Black Rock Coffee Bar implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The deployment is visible on the company website and aligns with an organization of approximately 2,400 employees operating in the United States.
The implementation uses Google Workspace (Formerly Google G-Suite) capabilities typical of Collaboration platforms, including cloud email, shared drive storage, real time document collaboration, calendaring, and video conferencing functionality. Configuration likely centers on centralized domain management and administrative controls to provision accounts, manage access, and enforce basic security and compliance settings for corporate and store teams.
Operationally the system supports business functions that include corporate communications, store operations coordination, marketing content collaboration, and HR coordination across retail locations. The public site signal indicates the application is part of Black Rock Coffee Bar's standard productivity stack and is surfaced for external contact or employee facing flows.
Governance for the deployment is expected to use Google Workspace administrative workflows for user lifecycle management, group based access controls, and organizational unit configuration to segment head office and retail store permissions. The narrative reflects a Collaboration category implementation focused on platform wide collaboration, secure account administration, and cross functional productivity.
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Black Rock Coffee Bar eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Black Rock Coffee Bar CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Black Rock Coffee Bar TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Black Rock Coffee Bar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Black Rock Coffee Bar
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Accounting Manager | Manager | Finance | |
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Vice President Supply Chain | VP | Operations | |
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Field Marketing Coordinator | Non Manager | Operations | |
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Senior Director of Marketing | Director | Operations | |
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VP of Construction & Design | VP | Operations | |
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Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Field Marketing Manager | Manager | Operations | |
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Senior Marketing Manager | Manager | Operations | |
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Owner | CXO | Operations | |
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Senior Digital Marketing Manager | Manager | Operations | |
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Marketing Manager, CRM & Loyalty | Manager | Operations | |
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Chief Marketing Officer | CXO | Operations | |
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Vice President Learning & Operations Services | VP | Operations | |
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Chief Operating Officer | CXO | Operations | |
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Multistore Operations Manager | Manager | Operations | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by Black Rock Coffee Bar Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Black Rock Coffee Bar IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Black Rock Coffee Bar digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Black Rock Coffee Bar Technographics
Black Rock Coffee Bar is a Leisure and Hospitality organization based in United States,
with around 2400 employees and annual revenues of $189.0 million.
Black Rock Coffee Bar operates a diverse technology stack with applications such as
Sage Intacct, Revel Systems POS and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Point Of Sale and Collaboration.
Black Rock Coffee Bar has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Revel Systems and Google.
Black Rock Coffee Bar recently adopted applications including
Paytronix Loyalty in 2025, Revel Systems POS in 2024 and Restaurant365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Black Rock Coffee Bar’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Black Rock Coffee Bar’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Black Rock Coffee Bar technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.